Ryan Pearson
Highlands Ranch,CO
Summary
Line technician crew chief for almost 3 years. I have plenty of customer service experience and leadership skills. I love working to help people in their day to day lives, as well as better the American community. I'm always looking for ways to improve the team and business success. I am ready to take on any task with a hardworking and resourceful mindset.
Overview
3
3
years of professional experience
Work History
Crew Chief
Jet Centers of Colorado
Centennial, Colorado
05.2022 - Current
Lines Technician Crew Chief | FBO Shift Lead
1. Years of Experience
As a Line Technician, I am responsible for ensuring the safe arrival and departure of charter and private aircraft at the airport while meeting all service requirements. My duties include fueling, parking, marshalling aircraft, towing planes into hangars, and managing overall ground operations.
Key Responsibilities & Skills:
• Lead shift operations for the Fixed Base Operator (FBO), overseeing daily workflow and ensuring efficient service delivery.
• Trained and qualified to provide exceptional customs-related services to incoming international flights.
• Extensive experience with ADS-B and TRAQPAK systems for tracking and coordinating aircraft movements.
• Tow-qualified for all aircraft types, including military aircraft.
• Exceptional customer service skills, ensuring a high standard of client satisfaction.
• Military aircraft servicing experience, with a strong understanding of specialized protocols and procedures.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT10-2025
Skills
- Customer service
- Aircraft service
- Quality control guidelines
- Training and mentoring
- Technical problem solving
- Performance improvements
- Incident management
- Crew supervision
- Strategic planning
- Resource allocation
- Complaint resolution
- Relationship building
- Critical thinking
- Microsoft Excel
- Follow-up skills
- Microsoft outlook
References
References available upon request.
Timeline
Crew Chief
Jet Centers of Colorado
05.2022 - Current
Bachelor of Science - Business Management
Western Governors University