Ryan Penney
Saco,ME
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
5
5
years of professional experience
Work History
Seasonal Teller
Saco and Biddeford Savings Institution
Saco, ME
05.2021 - Current
- Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits and account services.
- Assisted customers by phone and in person by answering banking questions and recommending solutions.
- Processed sales transactions to prevent long customer wait times.
- Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
- Trained employees on cash drawer operation.
- Built and maintained client relationships through quality, personalized interactions.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Sales Associate
Market Basket
Biddeford, ME
08.2020 - 05.2021
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Received and displayed product shipments on store retail shelves upon delivery.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
Masters of Business - Financial Management
Husson University
Bangor, ME05-2026
High School Diploma -
Thornton Academy
Saco, ME06.2020
Skills
- International Finance Knowledge
- Cash Dispenser Operation
- Qualified in Commercial Servicing
- Debt and Credit Management
- Exceptional Customer Service
- Strong Sense of Banking Ethics
- Currency and Coin Counter
- Excellent Communication Skills
- Data Entry
- Verbal and Written Communication
- Recordkeeping and Documentation
- Honest and Ethical
- Problem Solving
- Customer Service-Oriented
Timeline
Seasonal Teller
Saco and Biddeford Savings Institution
05.2021 - Current
Sales Associate
Market Basket
08.2020 - 05.2021
Masters of Business - Financial Management
Husson University
High School Diploma -
Thornton Academy
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