Experienced retail sales leader with a track record of boosting team performance and customer satisfaction. Expertise in increasing store sales and streamlining operations. Strong communicator with effective leadership skills.
Overview
5
5
years of professional experience
Work History
Student
Guilford Technical Community College
01.2023 - Current
Collaborated on group projects to complete professional deliverables.
Mentored struggling students through personalized tutoring sessions, resulting in improved academic performance.
Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
Streamlined study group sessions for improved comprehension of complex topics.
General Manager
Buena Vibra Latin Club & Lounge
01.2019 - 12.2022
Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
Maintained visual merchandising standards to create an engaging shopping experience for customers.
Managed scheduling for shifts to accomplish proper staffing.
Promoted brand awareness by coordinating promotional events and marketing campaigns.
Information Technology Intern
Lenovo USA
05.2018 - 08.2018
Enhanced user satisfaction by providing timely and accurate IT support services.
Upheld data privacy standards by adhering to established policies and protocols when handling sensitive information.
Assisted with hardware installations and configurations, ensuring proper setup and functionality for endusers.
Resolved network connectivity issues through diligent troubleshooting and root cause analysis efforts.
Education
Associate of Arts - Business Administration And Management
Faculty With Health Careers Nursing Assistant Program at Guilford Technical Community CollegeFaculty With Health Careers Nursing Assistant Program at Guilford Technical Community College
Faculty With Health Careers Nursing Assistant Program at Guilford Technical Community CollegeFaculty With Health Careers Nursing Assistant Program at Guilford Technical Community College