Ryan Perron
North Attleboro,MA
Summary
Dynamic leader with a proven track record at Wannamoisett Country Club and Franklin High School. Adept in strategic planning and fostering positive relationships. Excelled in enhancing team performance and operational efficiency, demonstrating strong leadership and customer service skills. Achieved significant improvements in athlete and staff development. As well as, organizational success through innovative strategies and effective staff management.
Overview
6
6
years of professional experience
Work History
Team Member
Leaderboard Of Boston
05.2024 - Current
- Provided excellent customer service to over 120 participants and spectators, enhancing overall event experience.
- Collaborated with team members to set up and tear down event spaces, maintaining professional atmospheres.
- Worked closely with sponsors to ensure their needs were met while maximizing exposure opportunities during tournaments.
- Contributed to safe environment for all attendees by promptly addressing any safety concerns or issues that arose during events.
- Assisted tournament directors in managing logistics, ensuring smooth event execution.
- Worked in tandem with fellow tournament workers to ensure consistent execution of duties, promoting teamwork and shared accountability.
Head Junior Varsity Basketball Coach
Franklin High School
11.2023 - Current
- Collaborated with fellow coaches to develop comprehensive game plans tailored to each opponent.
- Established clear expectations for athlete conduct both on and off court, promoting good sportsmanship among teammates and opponents alike.
- Enhanced team performance by implementing strategic plays and rigorous practice sessions.
- Served as a positive role model for young athletes, demonstrating leadership qualities and importance of commitment to personal growth.
- Conducted regular film review sessions with players, offering constructive feedback on individual performance and overall team dynamics.
- Created scouting reports on opposing teams prior to competition, enabling strategic planning based on strengths and weaknesses observed.
- Managed practice schedules effectively while balancing academic commitments of student-athletes to ensure success both athletically and scholastically.
- Worked with boosters to obtain full funding and support for program.
Director of Outside Operations & Caddie Master
Wannamoisett Country Club
09.2021 - 04.2024
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Mentored and coached over 100 team members to foster productive and engaging work environment.
- Defined, implemented, and revised operational policies and guidelines.
- Assisted in recruiting, hiring and training of over 100 team members..
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Organized over a dozen successful golf tournaments, ensuring smooth operations and positive experiences for participants.
- Boosted sales of golf equipment and apparel by offering expert advice on product selection to customers.
- Fostered strong relationships with over 300 members through consistent engagement, addressing concerns promptly and professionally.
- Provided exceptional customer service, promoting repeat business from satisfied clients.
Golf Sales Associate
Golfers Warehouse
05.2021 - 09.2021
- Maintained up-to-date knowledge on industry trends, equipment offerings, and golf course information for effective customer consultations.
- Increased golf club sales by providing personalized product recommendations and fitting services to customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
Golf Cart Attendant
TPC Boston
06.2019 - 08.2021
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Provided valuable support during tournaments, ensuring smooth operations throughout events.
- Supported clubhouse operations when needed, contributing positively to the overall guest experience.
Head Freshman Boys Basketball Coach
Franklin High School
11.2018 - 08.2021
- Established a strong foundation for future success by instilling discipline, teamwork, and sportsmanship in players.
- Implemented video analysis software into practice sessions for instant feedback on individual skills improvement opportunities.
- Improved communication between players and coaching staff by fostering an open and supportive environment.
- Boosted player confidence through consistent feedback, constructive criticism, and personalized coaching.
Assistant Varsity Football Coach
Franklin High School
07.2019 - 07.2021
- Worked with offensive and defensive coaches to develop cohesive football program.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Analyzed game and practice film to prepare practice sessions and game plans.
- Coordinated film sessions to analyze opponent tactics, preparing the team for upcoming games effectively.
- Assisted head coach in developing game strategies, leading to improved win-loss records.
Education
Bachelor of Science - Physical Education
Plymouth State
Plymouth, NH05.2017
Skills
- Excellent Customer service skills
- Strategic planning and execution
- Strong leadership abilities
- Building Relationships
- Time Management
- Staff Management
- Operations Management
Timeline
Team Member
Leaderboard Of Boston
05.2024 - Current
Head Junior Varsity Basketball Coach
Franklin High School
11.2023 - Current
Director of Outside Operations & Caddie Master
Wannamoisett Country Club
09.2021 - 04.2024
Golf Sales Associate
Golfers Warehouse
05.2021 - 09.2021
Assistant Varsity Football Coach
Franklin High School
07.2019 - 07.2021
Golf Cart Attendant
TPC Boston
06.2019 - 08.2021
Head Freshman Boys Basketball Coach
Franklin High School
11.2018 - 08.2021
Bachelor of Science - Physical Education
Plymouth State
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