Ryan Petrillo
Foxborough,MA
Summary
Hardworking college student with a focus on quality and teamwork. Passionate about the law, public service, and community involvement through volunteer work. Works well with coworkers, students, colleagues, and children.
Overview
5
5
years of professional experience
Work History
Guest Service Associate
Red Jacket Beach Resort
South Yarmouth, MA
05.2022 - Current
- Resolve customer complaints diplomatically, resulting in enhanced guest relations and return visits.
- Collaborate with other departments to ensure the highest quality of service was provided to guests.
- Assist in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
- Deliver exceptional services to every guest and customer through active engagement, effective listening, and well developed interpersonal skills.
Fitness Center Attendant
Hockomock Area YMCA
Foxborough, MA
12.2020 - Current
- Instruct new members on how to use various pieces of gym equipment effectively and safety.
- Coach and encourage participants during exercise routines.
- Advise clients on appropriate exercises based on their individual goals.
- Wipe down weights, exercise mats, and equipment prior to and after use.
Camp Counselor
Hockomock Area YMCA
Foxborough, MA
06.2021 - 08.2021
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Worked with children of varying age, interest, skill, and developmental levels.
- Encouraged camper participation in recreational activities through my enthusiastic leadership style.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Restaurant Busser
Conrads Restaurant
Foxborough, MA
12.2019 - 08.2020
- Enhance customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Assist servers in managing their sections effectively, providing timely water refills and bread service.
- Greet customers to seat patrons at tables according to availability and customer preference.
- Maintain stock and cleanliness of stations for meal periods with silverware, linen, and condiments.
Education
Bachelor of Science - Criminal Justice/Criminology And Business
Merrimack College
North Andover, MA05.2025
Skills
- Networking
- Conflict Management
- Performance Improvement
- Computer Skills
- Attention to Detail
- Time Management
- Positive Attitude
Volunteering
- Manos Felices! - Communities Together. An after school program working with grades 1-6, where we focused on academics, held activities, and to be a role model for the young children living in low income housing in the city of Lawrence, Massachusetts.
Timeline
Guest Service Associate
Red Jacket Beach Resort
05.2022 - Current
Camp Counselor
Hockomock Area YMCA
06.2021 - 08.2021
Fitness Center Attendant
Hockomock Area YMCA
12.2020 - Current
Restaurant Busser
Conrads Restaurant
12.2019 - 08.2020
Bachelor of Science - Criminal Justice/Criminology And Business
Merrimack College