Ryan Phillips
Covington,TN
Summary
Dynamic Sales Representative with a proven track record at Don Baskin Truck Sales LLC, excelling in customer service and relationship building. Leveraged problem-solving skills to increase sales revenue through tailored product recommendations. Adept at project management and safety procedures, ensuring efficient operations and a loyal customer base.
Overview
20
20
years of professional experience
Work History
Sales Representative
Don Baskin Truck Sales LLC
08.2009 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Maintenance Technician
Memphis Motorsports Park
09.2005 - 08.2009
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Education
High School Diploma -
Brighton High School
Brighton, TN05-2004
Skills
- Decision-making
- Customer service
- Goal setting
- Problem-solving
- Time management
- Safety procedures
- Task delegation
- Project management
- Emergency response
- Logistics management
- Staff management
Timeline
Sales Representative
Don Baskin Truck Sales LLC
08.2009 - Current
Maintenance Technician
Memphis Motorsports Park
09.2005 - 08.2009
High School Diploma -
Brighton High School
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