Customer-savvy [Job Title] accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
2
2
years of professional experience
Work History
Food and Beverage Expert
Target
07.2022 - Current
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Trained new staff members on company policies and procedures.
Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Maintained composure and work quality while under stress.
Lifted and carried heavy materials.
Pushed, pulled and transported large loads and objects.
Sea World Ride Operator
Sea World
09.2021 - 08.2022
Engaged safety devices and monitored attraction during operation to reduce safety risks.
Cleaned rides and attractions to reduce spread of germs and bacteria.
Operated rides and attractions according to written guidelines to reduce injuries.
Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
Assisted customers in entering and exiting rides, providing balance support and general directions.
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.