Ryan Poetz
Clemson,SC
Summary
Aspiring golf industry professional with hands-on operations experience through founding Tiger Town Golf LLC and a strong work ethic built around customer service, attention to detail, and efficient problem-solving. Experienced in client interaction and project coordination, with a focus on delivering smooth, organized outcomes and maintaining high standards. Eager to contribute to a private club environment by supporting outside operations, ensuring excellent member experience, and helping maintain pace and order throughout daily golf operations.
Overview
3
3
years of professional experience
Work History
Golf Club Repair- Owner and Operator
Tiger Town Golf LLC.
2026.01 - Current
- Acquired expertise in club building and repair techniques.
- Leveraged advertising expertise to attract new business opportunities.
- Cultivated and sustained strong customer relationships to enhance loyalty.
- Completed projects on schedule and within budget. Developed problem-solving initiatives to improve project outcomes.
Golf Cart Staff Member
Keowee Key Golf & Country Club
2025.08 - 2026.04
- Operated and maintained golf carts to ensure optimal performance and safety for members and guests.
- Assisted members with cart rentals, providing exceptional customer service and support.
- Managed the organization of cart storage area, ensuring efficient access and inventory control.
- Provided guidance to new staff on operational procedures and best practices for cart management.
- Ensured cleanliness and readiness of carts before member use, enhancing overall guest experience.
- Participated in regular team meetings to discuss updates, resolve issues and share best practices for continued improvement.
- Maintained up-to-date knowledge on course conditions or changes that may impact golf cart usage throughout the day or seasonally adjustments made accordingly.
- Supported tournament preparations through set-up assistance, coordination of golf carts, and player registration support if required.
- Proactively addressed golfer questions about course layout or rules when required.
- Provided excellent customer service in handling inquiries, concerns, or special requests from clients with professionalism and discretion.
- Used a caged golf cart and Range Picker attachment to recover range balls.
- Frequently started groups off the first tee and encouraged proper pace of play rules to those falling behind.
- Cleaned, Stored, and maintained Member's Golf clubs before and after each round.
Golf Cart Attendant
The Walker Golf Course at Clemson University
2024.03 - 2025.04
- Provided exceptional customer service to golfers, ensuring a positive experience throughout the course.
- Maintained cleanliness and organization of golf carts, enhancing operational efficiency and appearance.
- Assisted in loading and unloading golf equipment for guests, promoting convenience and accessibility.
- Conducted routine inspections of golf carts, identifying maintenance needs to ensure safety and reliability.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Provided valuable support during tournaments, ensuring smooth operations throughout events.
Kitchen Staff Member
Pixie & Bills Steakhouse
2023.10 - 2025.04
- Upheld high standards of food safety by enforcing proper storage methods, temperature controls, and hygiene practices within the kitchen staff team.
- Exemplified a strong work ethic and dedication to excellence in food service, inspiring fellow staff members to consistently deliver their best performance.
Education
High School Diploma -
DW Daniel High School
Central04.2026
Skills
- Business planning
- Operations management
- Strategic planning
- Relationship management
- Budget development
- Business operations management
- Client relationship management
- Cost management
- Profit optimization
- Strong work ethic
- Decision-making
- Dependable and reliable
- Customer service
- Customer-oriented
- Safe driving practices
- Lift up to 100 pounds
- Time management
- Verbal and written communication
Timeline
Golf Club Repair- Owner and Operator
Tiger Town Golf LLC.
2026.01 - Current
Golf Cart Staff Member
Keowee Key Golf & Country Club
2025.08 - 2026.04
Golf Cart Attendant
The Walker Golf Course at Clemson University
2024.03 - 2025.04
Kitchen Staff Member
Pixie & Bills Steakhouse
2023.10 - 2025.04
High School Diploma -
DW Daniel High School