Results-driven Hospitality and Engineering Professional experienced in delivering exceptional customer service and impactful project outcomes. Demonstrated ability to manage multiple tasks, address customer inquiries, and maintain organized workspaces while fostering teamwork and adaptability. Committed to innovative problem-solving and achieving measurable results.
Work History
Server, Expeditor
2 Years
Coast Guard House | 08.2024 - Current
Delivered exceptional customer service in a fast-paced dining environment.
Maintained cleanliness and organization of dining area to meet health standards.
Managed table assignments to optimize seating and minimize wait times.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Trained new servers on menu items, service standards, and operational procedures.
Coordinated with Head Chefs, and led Management to ensure a smooth operation.
Oversaw food to ensure it meets the highest standards of guests and Management.
Field Engineer and Supervisor
11 Months
Thielsch Engineering | 04.2022 - 03.2023
Implemented field testing procedures to ensure quality and compliance with engineering standards.
Coordinated installation and maintenance of systems, enhancing operational efficiency across multiple projects.
Analyzed project specifications and client requirements to develop effective engineering solutions.
Collaborated with cross-functional teams to streamline workflows, reducing project timelines by improving communication channels.
Conducted site assessments to identify potential challenges, leading to proactive risk management strategies.
Developed comprehensive reports detailing project progress, safety protocols, and equipment performance for stakeholders.
Monitored construction methods and installations, inspection and testing processes.
Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
Closing Cashier and Server
4 Years 1 Month
Chelo’s Bar and Grille | 06.2017 - 07.2021
Cashier/Bagger
3 Years 4 Months
Stop and Shop | 02.2014 - 06.2017
Education
Associate of Science - Marketing and Management
Roger Williams University | Bristol, Rhode Island | 05-2018
- Marketing and Management
Rhode Island College | North Providence, Rhode Island | 05-2019
Associate of Science - Government And Human Relations
Community College of Rhode Island | Lincoln, Rhode Island | 05-2026
Skills
Proficient in conflict management
Resilient problem-solving
Resilient work ethic
Adaptable learner
Food Safety Standards
Customer service expertise
Clear and effective communication
Operational Efficiency
Certification
Radiation-certified and trained.
Prior Military clearance.
Timeline
Server, Expeditor
Coast Guard House
08.2024 - CurrentRead More
Field Engineer and Supervisor
Thielsch Engineering
04.2022 - 03.2023Read More
Closing Cashier and Server
Chelo’s Bar and Grille
06.2017 - 07.2021Read More
Cashier/Bagger
Stop and Shop
02.2014 - 06.2017Read More
Rhode Island College
from Marketing and Management
Read More
Roger Williams University
Associate of Science from Marketing and Management
Read More
Community College of Rhode Island
Associate of Science from Government And Human Relations