RYAN PRATT
Fort Collins,CO
Summary
Motivated Finance student with a focus on enhancing customer satisfaction through effective communication and teamwork. Proven ability to contribute to sales and service improvements, demonstrating a proactive approach to professional growth.
Overview
2
2
years of professional experience
Work History
Sales Agent
Claire AI
Fort Collins, CO
11.2025 - Current
- Engaged customers by providing professional and courteous support for sales and service needs, enhancing customer satisfaction.
- Led training sessions for new sales agents on best practices and tools, ensuring effective onboarding and knowledge transfer.
- Contributed to team meetings to strategize improvements in sales performance, fostering collaborative growth.
Server
Olive Garden
Fort Collins, USA
01.2024 - Current
- Delivered high-quality customer service, fostering guest rapport to encourage repeat visits and referrals.
- Managed multiple tables and coordinated with team members to ensure smooth operations.
- Upsell menu items and meet/exceed daily sales goals.
Education
Bachelor of Science - Business Administration Finance Concentration
Colorado State University
Fort Collins, CO05-2027
Skills
- Point of sale operations
- Guest interaction
- Team support
- Upselling techniques
- Performance enhancement
- Customer service excellence
Leadership And Volunteer Experience
- Boy Scouts, 2017-2022, Boy Scouts has given me the opportunity to display my leadership skills through leading and managing a patrol of peers at meetings and on camping trips. Advancing through the ranks all the way to becoming an Eagle Scout has taught me the skills needed to become a strong and effective leader.
- Young Men's Service League, 2020-2024, After joining Young Men's Service League my mom and I got an opportunity to volunteer more at many different locations all around Fort Collins.
- Ridge Leadership High School, During this class I was responsible for planning, setting up, and carrying out school wide events during and after school hours. I worked with a group of fellow students to make sure that all events were as effective as possible.
Timeline
Sales Agent
Claire AI
11.2025 - Current
Server
Olive Garden
01.2024 - Current
Bachelor of Science - Business Administration Finance Concentration
Colorado State University