Ryan Proctor
Lanham,MD
Summary
Customer-focused administrative professional with experience in front desk operations, appointment scheduling, payment processing, and client communication in a fast-paced environment. Highly organized with strong multitasking, time management, and interpersonal skills. Seeking an entry-level administrative or front desk role with opportunities for growth and professional development.
Overview
2
2
years of professional experience
Work History
Front Desk / Client Services Assistant
Chi Bella Hair Studios
Crofton, MD
08.2023 - Current
- Supported daily front desk operations in a high-volume, appointment-based environment
- Scheduled, confirmed, rescheduled, and canceled client appointments using booking software while maintaining accuracy
- Processed payments, handled cash and card transactions, and completed end-of-day totals
- Managed incoming phone calls, text messages, and in-person inquiries professionally
- Assisted clients with scheduling issues and service-related concerns
- Prioritized tasks efficiently while supporting multiple team members
Education
High School Diploma -
Duval High
Lanham, MDSkills
Front Desk Operations
Appointment Scheduling
Phone & Email Communication
Customer Service
Data Entry & Record Keeping
Time Management
Timeline
Front Desk / Client Services Assistant
Chi Bella Hair Studios
08.2023 - Current
High School Diploma -
Duval High