Megan Richter
Dunedin
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Arby's AES Restaurant Group
Clearwater
10.2022 - Current
- TIPTOP
- Cash management
- Scheduling
- Running shifts
- Truck orders
- Inventory
- Promote LTO
Assistant Manager
Surf Style Retail Management Inc.
Clearwater Beach
02.2025 - 03.2025
- Close/open store
- Keep sales floor orderly
- Maintain awareness of products, merchandise promotions and advertisements.
- Receive and process shipments.
- Handling cash and deposits.
- Adhere to loss prevention, inventory control and compliance procedures.
- Greet customers and provide a fun experience for both customers and employees.
- Accurately and efficiently complete sales transactions on a register and maintain proper cash and register accountability.
- Hold store employees accountable for following company policies and procedures.
- Collaborate with other managers on achieving store goals (staffing, financial, etc.).
Client Care Specialist
TLC PetSnip
Lakeland
06.2022 - 10.2022
- Return voicemails
- Schedule appointments
- Clean and disinfect kennels
- File paperwork
- Organize files
- Answer phone calls
- Advertise for events
- Volunteer for events
- Copy paperwork
Store Associate
The UPS store
Winter Haven
02.2021 - 09.2021
- Packed fragile items
- Restocked supplies
- Handle money at a register
- Used POS
- Packing items
- Shipping items
- Calling to corporate to trace packages
- Greet customers
- Engage in good conversations with customer to be sure of satisfaction
Education
Upper secondary education -
Lake Region High School
Winter Haven, FLSkills
Customer service
Conflict resolution
Professional phone/email etiquette
Cross-functional teamwork
Leadership
Multitasking
Attention to detail
Critical thinking
Adaptability
Point-of-sale system
Delegating tasks
Managing shifts
Managing a team
Front desk operations
Inventory stocking
Certification
- Driver's License, 11/01/20, 11/01/28
- ServSafe, 03/01/23, 03/01/28
- Child Development Associate Certification
- CPR Certification
- First Aid Certification
Languages
English
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Manager
Surf Style Retail Management Inc.
02.2025 - 03.2025
Assistant Manager
Arby's AES Restaurant Group
10.2022 - Current
Client Care Specialist
TLC PetSnip
06.2022 - 10.2022
Store Associate
The UPS store
02.2021 - 09.2021
Upper secondary education -
Lake Region High School