Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Discharge Planner
Banner Health, University Medical Center
Phoenix, AZ
06.2022 - Current
Assisted in the coordination of services needed after hospitalization such as home health care, durable medical equipment, transportation.
Participated in multidisciplinary team meetings when determining appropriate levels of care prior to discharge.
Maintained timely communication with physicians regarding patient's progress during the course of treatment prior to discharge.
Collaborated with other healthcare professionals to ensure successful transition from hospital to home setting.
Facilitated referrals for follow up appointments with specialists or primary care providers post-discharge.
Advised staff on best practices related to patient discharges while ensuring compliance with all relevant regulations governing healthcare facilities.
Reviewed medication regimens with pharmacist and physician upon discharge in order to ensure accuracy and appropriateness of medications prescribed.
Planned and coordinated discharge from care facility to patient's home.
Collaborated with other professionals to assess client needs.
Referred client or family to appropriate community resources to obtain support for mental or physical illness.
Utilized data and experience to coordinate patient care and rehabilitation.
Delivery Driver
DoorDash
Peoria, AZ
07.2021 - 01.2022
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Transported and safely delivered items to prevent damage or loss.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Navigated routes with relevant map programs and GPS systems.
Obeyed traffic laws and follow established traffic and transportation procedures.
Notified customers of delays to decrease calls to support.
Ensured that the correct order was delivered to the customer.
Picked up meals from local restaurants and dropped off at residential and business customer locations.
Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
Analyzed customer address to determine best route for timely delivery.
E-Commerce Associate
Frys Food
Peoria, AZ
06.2020 - 08.2020
Provided technical support for customers with e-commerce related issues.
Followed company policies related to food safety, sanitation, security, and loss prevention.
Checked expiration dates on products and removed items that were no longer fresh.
Adhered to all health regulations regarding food handling practices.
Assisted customers in loading groceries into vehicles or delivering them to their homes.
Ensured all safety protocols were followed while stocking shelves and operating equipment.
Operated a cash register accurately and efficiently when needed.
Satisfied customers with quick, accurate service under tight deadlines.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Completed pickup and shopping orders for customers within local area.
Secured and stored items until customer pickup.
Suggested comparable products to replace out-of-stock items.
Education
Bachelor of Arts - Psychology
University of Arizona
Tucson, AZ
08-2021
Skills
Community Resources
Discharge Planning
Quality Improvement
Care Coordination
Critical Thinking
Problem-Solving
Adaptability and Flexibility
Analytical Thinking
Attention to Detail
Continuous Improvement
Written Communication
Team Collaborating
Work Planning and Prioritization
Time Management Abilities
Adaptability
Multitasking
Timeline
Discharge Planner
Banner Health, University Medical Center
06.2022 - Current
Delivery Driver
DoorDash
07.2021 - 01.2022
E-Commerce Associate
Frys Food
06.2020 - 08.2020
Bachelor of Arts - Psychology
University of Arizona
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