Ryan Rash

I was originally hired to turn Around a failing bar business. I was a little to ahead of their standard of building cocktails. So I was then pushed to the Floor to be a server. Where I was a little rusty. Bit picked back up with great skill and ease.

I was hired to broaden the horizons of the Residents and regular customers of The Sabal Springs golf club. I was also used as a part time manager to oversee operations.

• Followed all company policies and procedures to deliver quality work.
• Improved customer satisfaction rates through proactive problem.
• Created and built top quality cocktails and mocktails.

• Closed out cash register and prepared cashier report at close of business.
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Maximized customer service by training staff, overseeing operations, and resolving issues.

• Collaborated with event planners to develop custom drink menus and beverage packages for special events, ensuring memorable
• Streamlined bar operations by maintaining a clean and organized workspace, ensuring efficient service during peak hours.
• Safeguarded venue reputation by handling escalated situations professionally and discreetly, resolving conflicts without incident.
• Developed creative specialty cocktails for seasonal menus, generating buzz among customers and boosting sales revenue.
• Assisted in training new bartenders, sharing best practices and tips for providing exceptional service.

• Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
• Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
• Promoted a positive work environment through effective communication and teamwork among colleagues.
• Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
• I got to travel with the Company and Train the new staff in any and all new locations
• Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
• Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.

• Demonstrated excellent communication skills while interacting with diverse clientele from various backgrounds and cultures.
• Resolved customer complaints professionally, maintaining positive relationships with guests despite any issues encountered.
• Maintained a clean and organized bar area, ensuring a welcoming atmosphere for guests.
• Implemented promotions and specials to attract new customers and increase revenue during slower daytime periods.