Ryan Rathie
Cecil,WI
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Valet Attendant
Ritz Carlton Sarasota
03.2025 - 08.2025
- Delivered high-level customer service by greeting and assisting guests with vehicles, including VIP clientele.
- Provided transportation services for VIP guests, demonstrating reliability and professionalism.
- Utilized hotel systems (Oracle OPERA, CVPS) to manage guest information and service requests.
- Exercised sound judgment in fast-paced environments, ensuring smooth operations and guest satisfaction.
Guest Service Associate
The Resort at Longboat Key Club
06.2023 - 01.2025
- Coordinated guest requests and ensured timely delivery of amenities, consistently meeting deadlines.
- Communicated effectively with both technical and non-technical staff to resolve guest concerns.
- Monitored service quality and maintained accurate records of guest vehicle information.
- Represented the resort professionally while assisting with luggage handling and check-in processes.
Guest Service Associate
Sarasota Memorial Hospital
02.2022 - 07.2023
- Managed vehicle flow in a high-volume environment while ensuring safety and accuracy.
- Trained and mentored new team members on customer service standards and operational procedures.
- Handled guest issues with professionalism, escalating concerns when necessary for resolution.
Education
High School Diploma -
Bay Port High School
Suamico, WI06-2019
Security + Certification - Cyber Security
Manatee Technical College
Bradenton, FL06-2021
Skills
- Hardware repair
- Incident management
- Scheduling coordination
- Procedure compliance
- Problem resolution
- Confident Ability to communicate both verbally and written
- Adaptable in dynamic environments
Timeline
Valet Attendant
Ritz Carlton Sarasota
03.2025 - 08.2025
Guest Service Associate
The Resort at Longboat Key Club
06.2023 - 01.2025
Guest Service Associate
Sarasota Memorial Hospital
02.2022 - 07.2023
High School Diploma -
Bay Port High School
Security + Certification - Cyber Security
Manatee Technical College