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Associate Principal Engineer

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Dynamic professional with a friendly demeanor and a proven track record at Progressive. Skilled in customer service and problem-solving, I excelled in enhancing operational workflows and training staff. My ability to adapt quickly and collaborate effectively has consistently improved team performance and customer satisfaction.

Dynamic professional with extensive experience in customer relationship management at Progressive. Proven ability to enhance client satisfaction through effective problem-solving and relationship-building. Skilled in CRM software and adept at multi-tasking, ensuring accuracy and efficiency in all processes. Committed to continuous improvement and delivering exceptional service in fast-paced environments.

My professional experience in the insurance industry would make me an ideal candidate for this position. My prior knowledge handling liability claims has provided me with the skills necessary to become proficient as a claims adjuster. I have my Florida 6 -20 All Lines Claims Adjuster license and am globally licensed in all states that require a license. I have developed skills in conducting complex coverage and liability investigations, as well as developing a relationship with members and customers. I am experienced in software applications such as Lexis Nexus, Microsoft Office Suite, Guidewire, Accurint, ISO, CCC, IAA, ARMS, and ClaimsPro which are industry known standards and crucial to the claims generalist associate role. My professional experience over the years has provided me with superior decision-making skills, problem solving skills, and multi-tasking skills. Being an advocate for others has always been a passion of mine which has helped develop my customer service skills.

Efficient, professional manager with 10+ years of experience providing exceptional customer service, building rapport with customers, managing staff & businesses while maintaining a high level of professionalism. Eager to learn, grow my knowledge, & succeed in all aspects of my works.

Analytical finance professional with hands-on experience in market analysis, portfolio performance evaluation, and risk assessment. Proven ability to interpret financial data, identify trends, and deliver actionable insights to support investment and business decisions. Background in fast-paced trading environments with strong Excel and financial modeling skills.

Dynamic professional with a proven track record at Triton Logistics, excelling in logistics coordination and customer service leadership. Spearheaded initiatives that enhanced operational efficiency and increased customer satisfaction. Adept at compliance analysis and project management, consistently driving cost control and process improvements to achieve organizational goals.

Master Technician with proven expertise in diagnostics and preventative maintenance. Skilled in streamlining workflows and enhancing service delivery, consistently achieving performance targets.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Detail-oriented Claims Representative with a strong track record in claims investigation, customer service, and bilingual communication. Proven ability to efficiently resolve complex claim issues while ensuring compliance with federal regulations.

Dedicated Customer Service professional with 5+ years of experience providing empathetic, efficient, and high-quality support to clients in remote and hybrid environments. Skilled in virtual communication, problem-solving, and maintaining a professional demeanor across phone, email, and chat channels. Adept at working independently while managing multiple priorities, ensuring timely and effective customer resolutions.

Ryan Reyes

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Claims Representative

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Bachelor of Arts - Business Management

Associate of Arts -

High School Diploma -

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Claims Representative

Bachelor of Arts - Business Management

Associate of Arts -

High School Diploma -

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