Ryan Riddell
8701 Harford Rd
Summary
College graduate.
Adobe Certified for Adobe Creative Cloud/Suite Software.
Live television/broadcasting experience for weekly programming.
Nationwide-traveler.
Overview
5
5
years of professional experience
Work History
To-Go Specialist
Chili's Restaurant
12.2024 - 06.2025
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Coordinated efficient order processing for to-go meals, ensuring timely service and customer satisfaction.
- Trained new staff on operational protocols, improving team collaboration and service quality.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
Warehouse Associate
Baystate Pool Supply
06.2024 - 08.2024
- Operated forklift and pallet jack to efficiently move inventory throughout warehouse
- Collaborated with team members to streamline order fulfillment processes
- Conducted regular quality checks to ensure product integrity and compliance
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
Ring Technician
All Elite Wrestling
06.2023 - 01.2024
- Hands on supervisor and construction of the ring and ringside area for a professional wrestling show.
- Required to travel every week
- Making sure the safety of our performers was our main priority.
Store Manager
Ultrazone Laser Tag In Baltimore
06.2020 - 06.2023
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Ensured compliance with safety regulations and company policies.
- Trained and mentored team members on customer service standards and operational procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Warehouse Associate
Amazon
06.2021 - 01.2022
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Communicated effectively with team members on matters related to work assignments.
- Used pallet jacks to move items to and from warehouse locations.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Examined packages and goods for damage and notified vendors of replacement needs.
Education
Bachelor of Science - Film And Video Production
Towson University
Baltimore, MD05.2025
High School Diploma - Film And Video Production
Dundalk High School
Dundalk, MD05.2021
Skills
- Quick learner
- Strong multitasking
- Detail-oriented
- Cleanliness
- Patience and discipline
- Heavy lifting operations
- Customer service expertise
Education and Training
true
Timeline
To-Go Specialist
Chili's Restaurant
12.2024 - 06.2025
Warehouse Associate
Baystate Pool Supply
06.2024 - 08.2024
Ring Technician
All Elite Wrestling
06.2023 - 01.2024
Warehouse Associate
Amazon
06.2021 - 01.2022
Store Manager
Ultrazone Laser Tag In Baltimore
06.2020 - 06.2023
Bachelor of Science - Film And Video Production
Towson University
High School Diploma - Film And Video Production
Dundalk High School
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