Deja Jackson
Durant,OK
Summary
Motivated To-Go Specialist with a focus on customer satisfaction and teamwork. Experienced in handling order inquiries and collaborating effectively with kitchen staff to enhance service speed and accuracy.
Overview
8
8
years of professional experience
Work History
To-Go Specialist
Chili's Grill & Bar
02.2023 - 04.2025
- Prepared and packaged to-go orders with attention to detail.
- Assisted customers with order inquiries and modifications efficiently.
- Maintained cleanliness and organization of workstations for optimal workflow.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Learned and utilized point-of-sale systems for accurate transactions.
- Monitored stock levels of packaging supplies and communicated needs promptly.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
Drive-Thru Cashier
Dairy Queen
07.2017 - 01.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the drive-thru area to enhance operational efficiency.
- Trained new staff on cash handling procedures and customer service best practices.
- Collaborated with team members to streamline workflows during peak hours, improving service speed.
- Assisted customers with menu items and accurate order fulfillment.
- Developed strong communication skills while interacting with diverse clientele daily.
Education
Bachelor of Science - Psychology
Walden University
Minneapolis, MN05-2026
Skills
- Strong multitasking
- Phone etiquette
- Quick learner
- Initiative-taking
- Teamwork and collaboration
- Customer satisfaction
Timeline
To-Go Specialist
Chili's Grill & Bar
02.2023 - 04.2025
Drive-Thru Cashier
Dairy Queen
07.2017 - 01.2023
Bachelor of Science - Psychology
Walden University