Isabella Saiz
Ozark,MO
Summary
Professional in food service industry, known for reliability and keen focus on customer satisfaction and efficiency. Expert at managing high-stress environments while ensuring accuracy and timely delivery of orders. Recognized for strong team collaboration and adaptability, consistently meeting evolving business needs.
Overview
5
5
years of professional experience
Work History
To-Go Specialist
Cheddars Stratch Kitchen
01.2023 - Current
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Utilized POS system to receive and process food and beverage orders.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
Server
Hot Cluckers
07.2022 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Cashier
Panera Bread Co.
08.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Built relationships with customers to encourage repeat business.
Brand ambassador
Aerie
05.2021 - 07.2021
- Provided exceptional customer service to drive satisfaction.
- Worked with team to achieve sales goals for products.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Cashier
lucys Chinese food
03.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Highschool diploma -
Ozark Highschool
Ozark, MO05.2022
Skills
- Leadership
- Teamwork
- Independence
- Multitasking
- Strong multitasking
- Phone etiquette
- Quick learner
- Flexibility
Awards
- Academic scholar award
- AB honor roll
Timeline
To-Go Specialist
Cheddars Stratch Kitchen
01.2023 - Current
Server
Hot Cluckers
07.2022 - 10.2022
Cashier
Panera Bread Co.
08.2021 - 01.2022
Brand ambassador
Aerie
05.2021 - 07.2021
Cashier
lucys Chinese food
03.2020 - 08.2020
Highschool diploma -
Ozark Highschool
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