Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jakyra Gottshall

Greenville,NC

Summary

Driven to find a job that I'm comfortable and familiar with as I continue my education and adjust to a new area and being on my own.

Professional with strong background in food service, specializing in efficient order management and exceptional customer service. Consistently ensures smooth operations and timely delivery in fast-paced environment. Highly adaptable team player focused on achieving results and meeting customer expectations. Skilled in multitasking, communication, and problem-solving.

Overview

5
5
years of professional experience
1
1
Certification

Work History

To-Go Specialist

Cracker Barrell
08.2024 - Current
  • Prepared and packaged to-go orders efficiently, ensuring accuracy and prompt delivery.
  • Collaborated with kitchen staff to maintain high food quality standards for takeout services.
  • Utilized point-of-sale systems to process transactions accurately and manage customer orders.
  • Assisted in training new team members on operational procedures and customer service standards.
  • Streamlined order assembly processes, reducing wait times and improving customer satisfaction.


Host

Sunnyside Restaurant
09.2023 - 08.2024
  • Completed checkouts on register
  • Clean and sanitize bathrooms
  • Greeted and seated guests, ensuring positive first impressions.
  • Managed reservation system, optimizing table turnover and guest flow.
  • Trained new hosts on procedures, enhancing team efficiency and service quality.
  • Handled customer inquiries and concerns, providing effective solutions to enhance satisfaction.
  • Monitored dining area for cleanliness and organization, maintaining a welcoming atmosphere.
  • Assisted in developing strategies for improving guest wait times during peak hours.

Dietary Aid

Forest Park Nursing Home
02.2023 - 07.2023
  • Assisted in meal preparation and service for residents, ensuring adherence to dietary restrictions.
  • Maintained cleanliness of dining areas and kitchen, following sanitation guidelines.
  • Supported the implementation of food safety protocols during meal assembly and service.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Front End Associate

Walmart
11.2021 - 03.2022
  • Operated cash register efficiently, processing transactions with accuracy and speed.
  • Handled customer complaints effectively, resolving issues to uphold store reputation.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Team Member

Sheetz
04.2021 - 11.2021
  • Provided excellent customer service by addressing inquiries and resolving issues efficiently.
  • Operated point-of-sale systems accurately, ensuring smooth transaction processes.
  • Maintained cleanliness and organization of work areas to enhance customer experience.
  • Collaborated with team members to optimize inventory management and stock replenishment.
  • Monitored product quality and freshness, ensuring compliance with safety standards.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Education

GED -

Pitt Community College
Winterville, NC
10-2025

Skills

  • Effective problem resolution
  • Clear verbal communication
  • Strong organizational skills
  • Prioritization and scheduling
  • Cross-functional teamwork
  • Strong focus on accuracy
  • Experienced in dynamic work conditions
  • Currency exchange
  • Experienced in operating POS systems
  • Phone etiquette
  • Quick learner
  • Strong multitasking

Certification

ACT Nation Career Readiness Certificate

Gold

12/4/25

Timeline

To-Go Specialist

Cracker Barrell
08.2024 - Current

Host

Sunnyside Restaurant
09.2023 - 08.2024

Dietary Aid

Forest Park Nursing Home
02.2023 - 07.2023

Front End Associate

Walmart
11.2021 - 03.2022

Team Member

Sheetz
04.2021 - 11.2021

GED -

Pitt Community College
Jakyra Gottshall