Long Tran
Waco
Summary
Detail-oriented To-Go Specialist with proven ability to manage high-pressure situations, ensuring timely and accurate order fulfillment. Strong communication skills and initiative-taking drive efficient service delivery.
Overview
1
1
year of professional experience
Work History
To-Go Specialist
Olive Garden
Waco, TX
03.2026 - Current
- Managed to-go orders efficiently, ensuring accuracy and timeliness for customer satisfaction.
- Assisted in maintaining cleanliness and organization of kitchen-line area, promoting a welcoming environment.
- Utilized POS system for processing transactions quickly and accurately, enhancing overall service efficiency.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Adapted to changing order volumes during peak hours, maintaining composure and effectiveness under pressure.
Team Leader
Whitewater Express Car Wash
Waco, TX
11.2025 - 03.2026
- Supervised daily operations, ensuring team adherence to quality and safety standards.
- Coordinated workflow among team members to optimize service efficiency.
- Monitored inventory levels, facilitating timely restocking of supplies.
- Conducted performance evaluations, providing constructive feedback for improvement.
- Resolved customer inquiries and concerns, promoting positive service experiences.
Education
High School Diploma -
Midway High School
Waco, TX05-2026
High School Diploma -
McLennan Community College
Waco, TX05-2026
Skills
- Strong multitasking
- Phone etiquette
- Quick learner
- Initiative-taking
- Flexibility
- Efficient packaging
- Strong work ethic
- Strong communication
Languages
Vietnamese
Native or Bilingual
Timeline
To-Go Specialist
Olive Garden
03.2026 - Current
Team Leader
Whitewater Express Car Wash
11.2025 - 03.2026
High School Diploma -
Midway High School
High School Diploma -
McLennan Community College