Lillian Roberts
North Little Rock,AR
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
6
6
years of professional experience
Work History
To-Go Specialist
Longhorn Steakhouse
Fayetteville, TX
01.2024 - Current
- Demonstrated knowledge of menu items and corresponding ingredients.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
Restaurant Team Member
Chick-fil-A
North Little Rock, AR
09.2021 - 08.2023
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Consistently met or exceeded sales goals through upselling techniques and genuine product knowledge recommendations.
- Observed diners to respond to additional requests and determine when meal completed.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
Volunteer
Local Nursing Home
Little Rock, Ar
03.2018 - 03.2023
- Educated family members on available resources within the nursing home community to optimize their involvement in their loved one''s care plan.
- Upheld infection control and prevention policies across different patient-facing areas.
- Contributed to a positive atmosphere within the nursing home by consistently demonstrating kindness, empathy, and respect towards both residents and staff members.
- Transported patients between rooms and appointments or testing locations.
- Delivered personalized attention to each resident, respecting their unique preferences and needs while offering assistance where necessary.
- Reported patient requests, concerns, and other observations to staff.
Education
High School Diploma -
The Baptist Preparatory School
Little Rock, AR05.2023
Skills
- Strong multitasking
- Customer Service
- Initiative-taking
- Flexibility
- Detail Oriented
- Goal-Oriented
- Dependable and Responsible
- Multitasking Abilities
- Public Speaking
- Excellent Communication
- Phone Etiquette
Timeline
To-Go Specialist
Longhorn Steakhouse
01.2024 - Current
Restaurant Team Member
Chick-fil-A
09.2021 - 08.2023
Volunteer
Local Nursing Home
03.2018 - 03.2023
High School Diploma -
The Baptist Preparatory School