Ryan J. Ruff
Charlotte,NC
Summary
Professionally outgoing, driven individual with experience in multiple athletic internship positions, looking to actively expand my knowledge in the professional sports industry. Motivated to work alongside others with excellent communication skills and team-working abilities.
Overview
3
3
years of professional experience
Work History
Sales & Services Associate
Carolina Panthers Ticket Office
06.2023 - Current
- Led our intern class in Group Ticket Sales (237) through prospected leads
- Executed group ticket incentives
- Made daily PSL/Season Ticket sales calls
- Assisted in pre and post-game setup of premium hospitality activities
- Assisted our service team through inbound calls and home game activities
Sales & Partnerships Intern
Vancouver Volcanoes
12.2022 - 05.2023
- Prospected and contacted potential clients through cold calls, emails, and meetings
- Set up meetings and calendar events for networking
- Presented marketing materials for partnership & fundraising opportunities
Clerical Assistant
Washington State University Athletic Compliance
01.2021 - 12.2022
- Organized and kept track of WSU athletics recruiting and current athletes’ profiles
- Calculated WSU active and incoming athletes’ eligibility
- Updated WSU athletic regulation forms per NCAA guidelines
- Learned the ins and outs of professional sports telemarketing ticket sales
Sales Student
Milwaukee Bucks Ticket Office
10.2021 - 11.2021
- Worked remotely with their head ticket sales account executives in a 2-week program
- Had mock sales calls with multiple account executives within their ticket office
- Learned the ins and outs of professional sports telemarketing ticket sales
- Scored one of the highest in my class
Education
Bachelor of Arts - Sport Management
Washington State University
Pullman, WA05.2023
Skills
- Proficient Microsoft Word, Excel, and PowerPoint
- Proficient in both Microsoft Teams and Zoom
- Proficient in both CRM Database and Archtics Ticketing Systems
- Highly experienced in customer service
- Developed in sales
- Experienced in leadership and team-building positions
Charitable Work
Washington State University Cougar Gameday Carnival 2022
- As Operation Manager, with six other volunteers we hosted a pop-up event at one of our WSU home football games and raised $1,000 for the Hilinski’s Hope Foundation
San Diego Police Department 2016-2019
- Worked as an undercover decoy and took part in a Shoulder Tap Operation
Extracurricular Activities
Washington State University Delta Sigma Phi 2021-Present
- Involved in philanthropies with the Red Cross, volunteering throughout the Pullman community, a part of our apparel committee, and am currently our Chapter House/Kitchen Manager chairman position
Washington State University Army ROTC 2019-2020
- Took part in countless leadership activities on/off-campus in the development of becoming a second lieutenant in the United States Army
Timeline
Sales & Services Associate
Carolina Panthers Ticket Office
06.2023 - Current
Sales & Partnerships Intern
Vancouver Volcanoes
12.2022 - 05.2023
Sales Student
Milwaukee Bucks Ticket Office
10.2021 - 11.2021
Clerical Assistant
Washington State University Athletic Compliance
01.2021 - 12.2022
Bachelor of Arts - Sport Management
Washington State University
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