Ryan Ruiz
Bunnell,FL
Summary
Results-driven Internet Sales Manager with expertise in enhancing customer engagement and optimizing online sales strategies. Committed to driving higher customer satisfaction through effective communication and personalized follow-ups.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Internet Sales Manger
Temecula Hyundai
Temecula, CA
04.2021 - 04.2026
- Developed and executed online sales strategies to enhance lead generation and customer engagement.
- Trained and mentored Sales Staff on best practices for sales techniques, product knowledge and Customer Service.
- Responded to internet inquiries and phone calls in timely matter.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Contributed to monthly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.
Area Operations Manager
Dave and Buster's
Irvine, CA
03.2017 - 04.2021
- Oversaw daily operations to ensure compliance with company standards and policies.
- Implemented cost-saving initiatives, optimizing resource allocation across multiple locations in our Region.
- Developed and maintained operational budgets, ensuring financial accountability and efficiency.
- Trained and mentored Management teams and Staff, fostering leadership skills and team cohesion.
- Enhanced customer satisfaction through focused staff training and regular performance evaluations.
Education
Bachelor of Science - Liberal Studies & Kinesiology
University of California, Santa Barbara
Santa Barbara, CAGED -
Perris High School
Perris, CA06.1998
Skills
- Superb Customer Service Skills
- Team leadership qualities
- Online sales techniques
- Appointment scheduling
- Upselling and maximizing profits
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- Reliability
- Self motivation
- Professionalism
Accomplishments
Number 1 in Dealership in Customer Service Index
Number 4 in the Region in Customer Service Index(16 Stores)
Number 1 in Sales and Gross for the Year of 2025
Leadership and Training Award
2025 Dealership Employee of the Year
Certification
- CSP - Certified Sales Professional
- Certified Temecula Hyundai Sales Trainer
Timeline
Internet Sales Manger
Temecula Hyundai
04.2021 - 04.2026
Area Operations Manager
Dave and Buster's
03.2017 - 04.2021
Bachelor of Science - Liberal Studies & Kinesiology
University of California, Santa Barbara
GED -
Perris High School