Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Developed strong working relationships with team members, fostering a positive work environment.
Lead Hostess
Cajun Boil and Bar
01.2022 - 09.2022
Created and maintained a warm and welcoming environment for all guests upon arrival
Demonstrated excellent customer service and problem-solving skills by meeting the needs of all customers and eliminating all concerns of patrons in the restaurant
Led and facilitated the rest of my team of employees in the opening and closing of the restaurant while ensuring all store operations run smoothly throughout the day
Trained new employees on how to best take on their host or server position in the most efficient manner possible.
Hostess
Olive Garden
10.2021 - 01.2022
Greeted all guests with an amicable attitude to make sure they enjoyed their experience from the moment they entered the restaurant
Worked as a carry-out server and exhibited high-level client relations skills by establishing and upholding a pleasant, professional, and communicative relationship with customers.
Kitchen Assistant
Hephzibah Children's Association
06.2021 - 07.2021
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Collaborated with team members to ensure smooth workflow during peak hours.
Cleaned and organized kitchen stations to promote team efficiency.
Assisted chefs in food preparation tasks, resulting in timely meal service.
Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Education
Associates - Diagnostic Medical Sonography
Triton College
High School Diploma, 3.3 GPA -
Oak Park River Forest High School
05.2022
Skills
LEADERSHIP
PROBLEM-SOLVING
COMMUNICATION
PATIENCE
WARM ENERGY
EVENT OPERATIONS
CUSTOMER SERVICE
TRAINING & DEVELOPMENT
MANAGEMENT
SALES
Locations
CHICAGO, IL
OAK PARK, IL
Awards
Cajun Boil and Bar, Oak Park, IL, Employee of the Month