Efficient Student pursuing a School Counseling degree with experience collaborating with teammates. Well-versed in organizational and communication skills with a strong understanding of time management.
Overview
6
6
years of professional experience
Work History
Head Coach
Batting 1000
Freeport, NY
05.2021 - Current
Increased overall team proficiency by using educational drills and activities.
Prepared athletes for special competitions and tournaments.
Mentored beginner players to foster sense of healthy competition and confidence prior to focusing on skill-building.
Developed team strategy based on knowledge of fundamentals, team member skills and competition statistics.
Modeled appropriate behavior on and off field.
Baseball Coach/Counselor
Plainview Little League Baseball Camp
Plainview, NY
05.2019 - Current
Offered guidance and advice to help cultivate self-esteem and community involvement.
Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
Educated players on nutrition and positive life choices for better health and performance.
Established clear benchmarks for performance and monitored individual and team progress.
Customer Service Representative
Crown Products Company
Yonkers, NY
08.2021 - 08.2022
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Recommended products to customers, thoroughly explaining details.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.