Summary
Overview
Work History
Education
Skills
Websites
references
Timeline
Generic

Ryan Sams-Hite

Leander,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Content Moderator

Accenture
07.2022 - Current
  • Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
  • Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
  • Reduced response time for content review, ensuring a safer online environment for users.


Picker/Selector

Countertop Smart
08.2021 - 08.2022


  • Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
  • Contributed to a safe working environment by adhering to safety protocols and reporting any hazards or issues promptly.
  • Kept accurate records of picked items to assist in inventory control and tracking.

CSR - Customer Service Representative

TTEC
03.2019 - 07.2020
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
  • Improved customer retention rates with exceptional product knowledge and personalized service recommendations.
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.

Selector 4

McLane Company
04.2015 - 08.2018
  • Increased order accuracy by diligently reviewing and selecting items according to pick lists.
  • Improved warehouse efficiency through accurate and timely retrieval of products for delivery.
  • Reduced product damage by handling items carefully, using appropriate equipment, and following storage guidelines.

Education

Diploma - High School

Belton High School
Belton, TX
06.2013

Skills

  • Content Management
  • Critical Thinking
  • Multitasking
  • Conflict Resolution
  • Data Analysis
  • Social Media Knowledge
  • Decision Making
  • Empathy and Understanding
  • Adaptability

references

References available upon request

Timeline

Content Moderator

Accenture
07.2022 - Current

Picker/Selector

Countertop Smart
08.2021 - 08.2022

CSR - Customer Service Representative

TTEC
03.2019 - 07.2020

Selector 4

McLane Company
04.2015 - 08.2018

Diploma - High School

Belton High School

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Ryan Sams-Hite