Restaurant Hostess
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Greeted customers and escorted them to their tables.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered telephone to provide dining information and take reservations.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Greeted customers, answered questions and recommended specials to increase profits.
- Managed reservations, waitlists, and special requests for large parties.
- Answered phones promptly to record and confirm reservations.