Ryan Schwamborn
Great Bend
Summary
Results-driven insurance agent with expertise in communication and risk assessment. Proven track record of delivering tailored insurance solutions and navigating clients through intricate processes. Focused on improving client satisfaction and building enduring relationships.
Overview
20
20
years of professional experience
Work History
Insurance Agent
World Insurance
Great Bend
05.2021 - 05.2026
- Established client relationships to effectively assess insurance needs and preferences.
- Conducted thorough assessments of client policies for coverage accuracy.
- Collaborated with underwriters to evaluate risks and establish policy terms.
- Delivered tailored insurance solutions based on comprehensive market research.
- Informed clients on policy options and benefits to improve understanding.
- Oversaw client accounts, providing timely updates and clear communication.
- Facilitated claims processes, guiding clients through documentation requirements.
- Responded to inquiries, resolved complaints, and processed policy changes for customer service.
Sales
Harper Camperland
Great Bend
08.2016 - 05.2021
- Identified customer needs quickly to enhance satisfaction and foster loyalty.
- Delivered attentive service to customers during face-to-face and phone interactions, ensuring positive experiences.
- Engaged customers in meaningful conversations using strong interpersonal skills to build rapport.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Operated a variety of machinery and tools safely and efficiently.
Machine Operator
Superior Essex
Hoisington
01.2016 - 08.2016
- Operated machinery to produce high-quality wire and cable products.
- Monitored production lines to ensure performance standards and safety compliance.
- Conducted routine maintenance on equipment to ensure optimal functionality.
- Inspected finished products to uphold quality assurance standards before packaging.
- Maintained accurate records of production activities and equipment usage to support efficient operations.
- Adjust machine settings to complete tasks accurately.
Route Management and Sales
Superior Linen
Wichita
01.2010 - 01.2016
- Managed daily route operations and delivered products to customers efficiently.
- Developed strong client relationships, driving repeat business and enhancing customer satisfaction.
- Monitored inventory levels and restocked products to maintain optimal supply on routes.
- Utilized handheld devices for tracking deliveries and managing customer orders accurately.
- Coordinated with warehouse staff to ensure timely product shipments and efficient logistics.
- Trained new employees on route procedures, safety protocols, and customer interaction techniques.
- Ensured timely delivery of products by managing loading and unloading processes.
- Delivered and sold products to clients using corporate vehicle, prioritizing customer experience.
- Responded quickly to customer inquiries regarding products or services.
Marketing Associate
Standard Beverage
Wichita
01.2009 - 01.2010
- Developed targeted marketing campaigns to promote beverage products effectively.
- Coordinated with sales teams to align marketing strategies and objectives.
- Analyzed customer feedback to improve marketing initiatives and product positioning.
- Managed relationships with external vendors for advertising and promotional services.
Adoption recruitment
Kansas Children's Service League
Wichita
05.2006 - 01.2009
- Conducted home visits to assess suitability for prospective adopters.
- Reviewed applications from potential adoptive families before placement of children.
- Delivered support services to adopted children and families post-placement to facilitate successful transitions.
- Managed adoption events to increase community engagement and awareness.
- Maintained comprehensive records of adoption applications and follow-ups to ensure seamless processing.
- Collaborated with diverse coworkers to achieve service goals and resolve issues effectively.
- Attended conferences related to child welfare, adoption, or family law topics.
Education
Bachelor of Liberal Studies - Social Psychology
Friends University
Wichita, KS05-2007
Some College (No Degree) - Psychology
Barton County Community College
Great Bend, KSSkills
- Licensed insurance agent
- Client relationship management
- New client acquisition
- Lead prospecting
- Lead development
- Referral pipeline maintenance
- Risk assessment
- Market analysis
- Customer service
- Time management
- Problem solving
- Effective communication
Timeline
Insurance Agent
World Insurance
05.2021 - 05.2026
Sales
Harper Camperland
08.2016 - 05.2021
Machine Operator
Superior Essex
01.2016 - 08.2016
Route Management and Sales
Superior Linen
01.2010 - 01.2016
Marketing Associate
Standard Beverage
01.2009 - 01.2010
Adoption recruitment
Kansas Children's Service League
05.2006 - 01.2009
Bachelor of Liberal Studies - Social Psychology
Friends University
Some College (No Degree) - Psychology
Barton County Community College