Professional with proven expertise in transportation security, prepared to oversee and enhance security operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in threat assessment, risk management, and emergency response, with reliable and flexible approach. Valued for integrity, leadership, and effective communication.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Supervisory Transportation Security Officer
Transportation Security Administration, TSA
01.2012 - Current
Enhanced team performance by providing comprehensive training and conducting regular evaluations.
Increased employee retention and morale through positive reinforcement and consistent feedback on work performance.
Maintained a high level of passenger safety with adherence to strict security protocols and procedures.
Implemented new training programs for staff members, leading to increased knowledge and skills in relevant areas.
Contributed to a safe travel environment by maintaining up-to-date knowledge of current threats and industry best practices.
Promoted a culture of continuous improvement through regular reviews of policies, procedures, and equipment usage.
Managed daily operations effectively, ensuring the smooth running of all aspects of transportation security.
Optimized scheduling processes for optimal staffing levels during peak times while reducing overtime costs.
Collaborated closely with airport stakeholders to maintain clear lines of communication regarding ongoing operations or emerging concerns.
Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
Performed pat-downs to look for unauthorized materials and weapons.
Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
Attended daily briefings with supervisors to discuss issues with security screening processes.
Responded effectively to security incidents and provided guidance regarding security procedures.
Used explosive detection machines and chemical swab systems to identify potential hazards.
Developed and maintained positive rapport with passengers and other airport personnel.
Lead Transportation Security Officer
Transportation Security Administration, TSA
09.2007 - 01.2012
Conducted regular audits and inspections to maintain compliance with TSA regulations and guidelines.
Ensured adherence to established policies regarding prohibited items, reporting discrepancies as needed for further investigation or disciplinary measures.
Oversaw daily inventory management of equipment and supplies, ensuring proper maintenance and availability when needed.
Established a positive work environment through strong leadership skills and open communication channels among team members.
Addressed any customer complaints or concerns professionally, working towards satisfactory resolutions while upholding TSA standards.
Coordinated scheduling for optimal staffing levels at checkpoints during peak travel periods.
Supported overall airport operations by collaborating with airline representatives on matters related to flight schedules or aircraft security.
Performed pat-downs to look for unauthorized materials and weapons.
Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
Attended daily briefings with supervisors to discuss issues with security screening processes.
Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
Transportation Security Officer
Transportation Security Administration, TSA
08.2006 - 06.2007
Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
Performed pat-downs to look for unauthorized materials and weapons.
Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
Attended daily briefings with supervisors to discuss issues with security screening processes.
Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
Collaborated with team members to ensure a secure environment for all travelers and airport personnel.
Participated in regular performance evaluations aimed at improving overall efficiency within the Transportation Security Officer team.
Transportation Security Officer
Transportation Security Administration, TSA
11.2004 - 08.2006
Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
Education
No Degree - Theories And Practices of The Department of Homeland Security
University of Akron
Akron, OH
06-2003
Skills
Hazardous materials handling
Access control
Threat assessment
Policy enforcement
Security management
Report preparation
Weapons detection
Radio communication
Customer service and assistance
Integrity and honesty
Team development
Incident reporting
Accomplishments
Passenger Support Specialist
Federal Employee Viewpoint Survey Team
TIP Administrator
Officer of the Year (TSO) 2006
Supervisor of the Year (STSO) 2021
Multiple yearly perfect attendance awards
Eagle Scout
Certification
Hazmat Certified
Passenger Support Specialist
Various Training and administrative functions
Timeline
Supervisory Transportation Security Officer
Transportation Security Administration, TSA
01.2012 - Current
Lead Transportation Security Officer
Transportation Security Administration, TSA
09.2007 - 01.2012
Transportation Security Officer
Transportation Security Administration, TSA
08.2006 - 06.2007
Transportation Security Officer
Transportation Security Administration, TSA
11.2004 - 08.2006
Hazmat Certified
Passenger Support Specialist
Various Training and administrative functions
No Degree - Theories And Practices of The Department of Homeland Security
University of Akron
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