Summary
Overview
Work History
Education
Skills
Work History
Timeline
Generic

Ryan Senecal

Moosup,United States

Summary

Dynamic sales and customer service professional with proven success at Alliance Security. Expert in closing techniques and customer service, I enhance customer experience through strategic upselling and effective communication. Reliable team leader skilled in managing customer relations and optimizing workflows to drive revenue growth.

Overview

13
13
years of professional experience

Work History

Insurance Sales/ Customer Service Representative

Mapfre Insurance
Webster, MA
11.2019 - Current
  • Managed customer inquiries regarding policy details and claims processing.
  • Resolved complex insurance issues through effective communication and problem-solving skills.
  • Educated clients on coverage options, ensuring understanding of policy benefits and limitations.
  • Streamlined claims submission processes, enhancing accuracy and reducing turnaround times.
  • Collaborated with internal teams to address escalated concerns efficiently and effectively.
  • Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.

Sales Closer

Alliance Security
Providence, RI
01.2016 - 10.2019

Supplied live leads to support phone sales, ensuring one sale for every six calls.

Facilitated discussions on contract agreements.

Managed scheduling for installations.

Acquired essential information for credit verifications.

Enhanced revenue through strategic upselling of components.

Car Salesperson

Pride Hyundia
East Providence, RI
09.2014 - 12.2015
  • Developed strong customer relationships through effective communication and follow-up strategies.
  • Managed vehicle inventory, ensuring alignment with sales goals and market demand.
  • Conducted thorough product demonstrations to educate customers on vehicle features and benefits.
  • Collaborated with finance team to streamline financing options for customers, enhancing satisfaction levels.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.

Sales Closer

Vms Alarms
Providence, RI
06.2013 - 10.2014

Supplied live leads to support phone sales, ensuring one sale for every six calls.

Facilitated discussions on contract agreements.

Managed scheduling for installations.

Acquired essential information for credit verifications.

Enhanced revenue through strategic upselling of components.

Education

High School Diploma - Carpentry

Davies Career And Technical High School
Lincoln, RI
06.2008

Skills

  • Sales presentations
  • Closing techniques
  • Building rapport
  • Customer service
  • Time management
  • Customer relations
  • Customer experience enhancement
  • Customer needs assessment
  • Sales closing
  • Reliability

Work History

01-2012

Timeline

Insurance Sales/ Customer Service Representative

Mapfre Insurance
11.2019 - Current

Sales Closer

Alliance Security
01.2016 - 10.2019

Car Salesperson

Pride Hyundia
09.2014 - 12.2015

Sales Closer

Vms Alarms
06.2013 - 10.2014

High School Diploma - Carpentry

Davies Career And Technical High School
Ryan Senecal