Philip Anthony
Meriden,CT
Summary
Proudly offering 15+ years of sales and service expertise to your company. With a strong background in automotive sales prior to moving to manufacturing, I’ve excelled in direct sales, managed BDC departments and overseen internet sales, gaining skills that I believe will be assets in the position you are offering.
Known for my professionalism, reliability, and positive attitude, I have consistently earned glowing customer reviews for impactful service. As a team player, I thrive in collaborative environments and am passionate about driving success with efficiency.
Above all, I am a critical thinker who firmly believes that I can be placed in any position with a willingness to listen and learn, any past experience I might potentially lack in the job at hand- I make up for in my willingness to do so in the proper way that I am trained to and I believe that is what makes me a critical asset to any company.
Thank you for considering me. I’d love the opportunity to contribute to your team.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Inside Sales/Customer Service Representative
ELECTRO-TERM/HOLLINGSWORTH
Springfield, MA
10.2022 - Current
- Providing customer service to clients, addressing inquiries, resolving issues, and ensuring satisfaction
- Utilizing CRM software to track sales activities, manage customer relationships, and generate accurate reports on sales performance
- Negotiated pricing agreements with clients while maximizing profitability for the company
- Conducted thorough market research to identify potential customers and understand industry trends
- Managed a large portfolio of accounts, consistently meeting or exceeding quarterly revenue targets
- Participate in trade shows, conferences, and networking events to generate leads and build relationships within the industry
- Trained new team members on product knowledge, sales techniques, and best practices for achieving success in inside sales role
Sales Representative
Lia Honda of Enfield
Enfield, CT
10.2011 - 02.2021
- Meet and greet customers, identify what brought them in, build rapport, offer suggestions and different options for what they are looking for. Showcase vehicles, demonstrate them, associating options/features with real life scenarios to make them relatable. Writing up purchase orders, handling insurance, explaining new vehicle technology.
- I have been a member of Honda's Council of Sales Leadership for 5 years running (110 new vehicles per year + perfect customer service index scores).
Education
High School - Economics
Enfield High School
06-2007
Skills
- Customer service
- Direct mail/Email marketing
- Negotiation/Closing
- Conflict management
- Microsoft Office
- Pricing/Budgeting strategies
- Writing/Typing Skills
- Phone etiquette
- Microsoft Word
- Product demos
- Sales training
- Client base expansion - Expanded client base (More than 30%)
- Learning technology
- Sales contract management
- Sales presentations
- Account Management
- Blending
- Mathematical aptitude
- Customer retention
- Data entry
- Computer literacy
- Sales leadership - Sales leadership experience (3-5 years)
- Record keeping
- Communication skills
- Product development
- Process Improvement
- Research
- CRM software
Certification
- CPR Certification January 2025 to January 2028
- Driver's License
Additional Information
Authorized to work in the US for any employer
Timeline
Inside Sales/Customer Service Representative
ELECTRO-TERM/HOLLINGSWORTH
10.2022 - Current
Sales Representative
Lia Honda of Enfield
10.2011 - 02.2021
High School - Economics
Enfield High School