Open To Work
Ryan Shaffner
Fries,VA
Work Preference
Summary
Dedicated Clinical Counselor with expertise in individual therapy, crisis intervention, and collaborative care. Develops tailored treatment plans and facilitates group therapy to enhance emotional well-being. Strong communication and adaptability improve patient care through effective interventions and teamwork.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Clinical Counselor IV
Acadia Healthcare
Galax, Virginia
04.2016 - Current
- Conducted individual therapy sessions for diverse patient populations, enhancing emotional well-being and resilience.
- Developed tailored treatment plans from assessments and clinical guidelines, ensuring impactful interventions.
- Provided crisis intervention strategies to manage acute behavioral issues effectively.
- Collaborated with multidisciplinary teams to deliver comprehensive and coordinated care.
- Facilitated group therapy sessions on coping skills and peer support, strengthening social connections among participants.
- Documented patient progress in electronic health systems, maintaining accurate and detailed records.
- Educated patients and families about mental health resources to promote informed decision-making.
- Participated in ongoing training to refine counseling techniques and integrate best practices.
Chemical Dependency Technician
Acadia Healthcare
Galax, Virginia
04.2015 - 03.2016
- Provided support during intake assessments for clients with substance use disorders.
- Educated clients on addiction, recovery, and resource navigation to support their treatment journey.
- Educated clients about chemical dependency issues and available treatment options.
- Implemented safety protocols to ensure a secure environment for clients and staff.
- Maintained accurate documentation of client interactions and treatment plans in records.
- Ensured that all clinical documentation met standards established by state regulations and accrediting bodies.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Conducted random drug testing according to agency protocol.
- Monitored patients' well-being, promptly reporting changes or unusual behaviors to medical staff to ensure timely intervention.
- Provided crisis intervention services to clients facing acute stress or anxiety, facilitating immediate support and coping strategies.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Assisted patients in improving their social relationships through group activities.
- Influenced patients' behavior through direct interaction and individualized counseling sessions.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
- Accompanied patients to medical and counseling appointments.
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
Counselor's Assistant
Acadia Healthcare
Galax, VA
10.2014 - 03.2015
- Facilitated group therapy sessions to promote peer support and engagement.
- Provided emotional support to clients during difficult times in treatment.
- Educated clients on coping strategies and resources available for recovery.
- Monitored client progress and reported observations to licensed staff members.
- Organized recreational activities to promote social skills and community integration.
- Followed HIPAA requirements to protect patient confidentiality and privacy. to safeguard patient confidentiality.
- Communicated with patients with compassion while keeping medical information private.
Off-Campus Housing Technician
Acadia Healthcare
Galax, Va.
07.2010 - 10.2014
- Coordinated maintenance requests to address housing-related issues promptly.
- Maintained housing facilities to ensure clean and safe living environments.
- Assisted residents with daily living activities and support services.
- Documented resident interactions and incidents in compliance with regulations.
- Performed routine inspections of residential units to ensure compliance with applicable housing codes and regulations.
- Ensured that all common areas are secure and properly maintained on a regular basis.
- Assisted in developing strategies for resolving tenant disputes or complaints.
- Resolved conflicts between tenants by mediating discussions between parties involved.
- Monitored inventory of supplies and equipment for facility operations.
- Collaborated with staff to implement safety protocols and procedures.
- Provided training to new team members on housing policies and procedures.
- Developed procedures for processing maintenance requests from tenants and responding promptly to emergency situations.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Responded to patient inquiries and provided accurate information to ensure high-quality service.
Education
Bachelor of Science - Human Services
Bluefield College
Bluefield, VA12-2015
Skills
- Crisis intervention
- Crisis management
- Treatment planning
- Regulatory compliance
- Safety protocol enforcement
- Client relationship management
- Crisis management
Certification
- Certified Substance Abuse Counselor
Timeline
Clinical Counselor IV
Acadia Healthcare
04.2016 - Current
Chemical Dependency Technician
Acadia Healthcare
04.2015 - 03.2016
Counselor's Assistant
Acadia Healthcare
10.2014 - 03.2015
Off-Campus Housing Technician
Acadia Healthcare
07.2010 - 10.2014
Bachelor of Science - Human Services
Bluefield College