Dynamic professional with extensive experience in guest assistance at Solé Miami, excelling in high-pressure environments. Proven ability to maintain a clean and organized space while demonstrating teamwork and problem-solving skills. Adept at lifting heavy items and ensuring guest satisfaction through exceptional service and a positive attitude. Fluent in foreign languages, enhancing communication with diverse clientele. Additionally brings valuable experience in the food and beverage sector, developing skills in delivering exceptional service and enhancing the overall guest experience."
Overview
3
3
years of professional experience
Work History
BEACH ATTENDANT
Solé Miami
Sunny Isles Beach, Florida
12.2024 - Current
Company Overview: A Noble House Resort
Provided exceptional customer service by assisting guests with beach setup, including chairs, umbrellas, and towels.
Ensured guest satisfaction by responding promptly to requests and maintaining a clean and organized beach area.
Performed physically demanding tasks, such as lifting and moving heavy lounge chairs and umbrellas efficiently.
Worked collaboratively with team members to manage high guest volumes and maintain a seamless beach experience.
Maintained a strong attention to detail to ensure all setups met company standards and guest expectations.
Adapted to changing weather conditions and adjusted beach setups accordingly to ensure guest comfort and safety.
Demonstrated excellent communication skills when interacting with guests and addressing their needs professionally.
Maintained a high level of stamina and endurance to perform labor-intensive tasks throughout long shifts.
Developed problem-solving skills by quickly addressing guest concerns and resolving any setup issues.
Followed safety protocols to ensure a secure and enjoyable beach environment for all guests.
Worked directly with food and beverage, setting up tables and assisting servers to serve food on the beach.
VILLA ATTENDANT
Acqualina Estates
Sunny Isles Beach, Florida
09.2024 - 12.2024
Maintained cleanliness of work area throughout shift and at end of shift.
Greeted customers upon arrival at store location and provided them with assistance as needed.
Provided excellent customer service to guests, and ensured their satisfaction with services rendered.
Maintained clean floors throughout property by sweeping, scrubbing and waxing.
Assisted guests with the building's amenities, including the bowling alley, F1 race machine, and movie theater.
Keeping designated areas clean and tidy, including the gyms, mail rooms, and other amenities.
Assisting with special events for holidays
PIZZA MAKER
Dominoes
Sunny Isles Beach, Florida
01.2024 - 04.2024
Highly skilled at multitasking between various tasks such as taking orders, cooking pizzas, cleaning up after closing time.
Maintained cleanliness of work areas throughout shifts, including sanitizing surfaces, washing dishes and disposing of waste appropriately.
Able to efficiently handle large volumes of orders during peak hours without compromising quality.
DOORMAN
Winston Towers 200
Sunny Isles Beach, Florida
06.2022 - 09.2023
Greeted visitors and guests in a friendly, professional manner.
Displayed strong problem solving skills when addressing customer concerns.
Contributed positively towards a safe environment for both employees and customers alike.
Maintained access control to ensure only authorized personnel were allowed entry.
assisting residents with groceries, laundry, and other general tasks around the building.