Hi, I’m
Ryan Shirts
Ogden,UT
Summary
Highly-motivated employee with desire to take on new challenges. Recently graduated with knowledge and experience with excellent research, technical and problem-solving skills. I'm very Detail-oriented and able to learn new concepts quickly. Graduating with AP and 16 College Credit hours while still in high school I have a very strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I'm a hardworking man with customer service, multitasking and some time management abilities while I do struggle a little bit with preparedness. I am devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
I'm honest and will always take responsibility for my actions when I make a mistake, or cause problems. Except I still make it my duty to right the wrongs I made, while striving for excellence, if not perfection.
Overview
3
years of professional experience
Work History
Ogden High SchoolOgden, UT
High Brass Section Leader/Lead Actor
08.2020 - 05.2023
Job overview
- Established section priorities and managed smooth transition of work between different groups.
- Maintained section records and logs with daily activity and incident information.
- Monitored performance and recommended strategies to increase output and overall quality.
- Trained new musicians on playing techniques and band policies.
- Communicated with other section leaders, technical staff, and the director to determine best ways to meet quotas and quality goals.
- Created and implemented processes to maintain musician safety.
- Identified mistakes made by other musicians and corrected problems.
- Memorized routines by following printed text or musical notations.
- Expressed musical themes through tempo, phrasing, volume and dynamics.
- Traveled, sometimes great distances, to perform at venues and rehearsed to prepare for performances.
- Studied with vocal coaches to develop voice and skills and rehearse for upcoming roles.
- Expressed musical themes through tempo, phrasing and dynamics.
- Played variety of music with broad stylistic range and improvisatorial flexibility.
- Closely followed musical notation and conductor's instructions.
- Provided accompaniment for church choirs and other musicians participating in worship.
- Applied knowledge of harmony, melody and voice production to individualize presentations and maintain audience interest.
- Participated and performed in front of live audiences on television and as part of theater productions.
- Learned acting and dancing skills required for dramatic singing roles.
- Researched genres and well-known performers to create inspiring, memorable performances.
- Studied scores at length to learn music in detail and develop suitable interpretations.
Farr Better Ice CreamOgden, UT
Farrs Customer Service/Store Support Supervisor
05.2021 - 09.2022
Job overview
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Assumed responsibilities of store manager during supervisor's absence.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Counted and balanced registers.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained, managed and motivated employees to promote professional skill development.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Directed and supervised staff performance.
- Used Point of Sale register system to complete transactions.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Coached staff on strategies to enhance performance and improve customer relations.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Processed credit card payments and counted back change and currency with 98.92% accuracy rate.
- Supported long-term business strategies, generating guest relations feedback for process improvements.
Education
Ogden High SchoolOgden, UT
High School Diploma
05.2023
Weber State UniversityOgden, UT
Some College (No Degree) from General Studies
Skills
- Work Site Cleaning, Organization, and Prioritization
- Flexible and Adaptable
- Weather Tolerance
- English Fluency
- Machine Safety Practices
- Team Collaboration
- Verbal and Written Communication
- Deadline Driven
- Strong Work Ethic
- Maintaining Equipment
- Customer Service
- Jobsite Safety practice
- Problem Solving
- High Lifting Capacity
- Mentoring and Coaching
- Problem-Solving
- Memorization Expert
- Strong Improvising Ability
- Trumpet, Flugalhorn, French horn, Piano, Guitar, Percussion, and Vocal Proficiency
- Taking Cues and Direction
- Audience Engagement
- Creative Thinking
- Strong Attention to Detail
- Adhering to schedules
Timeline
Farrs Customer Service/Store Support Supervisor
Farr Better Ice Cream
05.2021 - 09.2022
High Brass Section Leader/Lead Actor
Ogden High School
08.2020 - 05.2023
Ogden High School
High School Diploma
Weber State University
Some College (No Degree) from General Studies
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