Ryan Short
San Jose,CA
Summary
Looking for full time employment utilizing my skills with room for growth and advancement.
Overview
14
14
years of professional experience
Work History
Cannabis Consultant
NHPR Natural Herbal Pain Relief
San Jose, CA
08.2023 - Current
- Provided exceptional customer service to cannabis customers, answering questions and addressing concerns.
- Explained the benefits of different cannabis products to customers in order to help them find the best option for their needs.
- Created a comfortable atmosphere for customers by engaging in conversation and providing helpful advice.
- Performed cashier duties such as processing payments, issuing receipts, and counting back change.
- Organized and maintained an up-to-date inventory of all cannabis products on display.
- Collaborated with management to develop creative ways to increase sales and promote cannabis products.
Hospitality Specialist
MedMen
Las Vegas, NV
01.2020 - 04.2023
- Collaborated with operations team to provide excellent customer service and create a positive work environment.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided highest quality customer service standards by anticipating customer needs.
- Trained newly hired employees regarding company policies and procedures.
- Exceeded sales goals monthly/Top performer regularly.
Operations Manager
Shac LLC.
Las Vegas, Nevada
03.2015 - 01.2020
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Casino Host
Gallery & Chateau Nightclub
Las Vegas, Nevada
01.2011 - 01.2015
- Greeted guests upon their arrival to the casino and provided them with information about services, promotions, and events.
- Assisted in organizing special events for high-end customers such as tournaments and VIP parties.
- Developed relationships with customers by providing personalized service and offering incentives to encourage repeat visits.
- Coordinated transportation arrangements for guests staying at the hotel or attending an event.
- Provided a variety of customer service functions including answering questions, resolving complaints, and responding to inquiries.
Education
Technology Education
Google IT Support Professional Certificate
IT Training Certification
CompTIA A+
De Anza College
Cupertino, CAHigh School Diploma -
Del Mar High School
San Jose, CASkills
- Problem solving skills
- Professional Demeanor
- Attentive and Observant
- Quick learner
- Able to work in a fast pace environment while being mindful of safety regulations
- Computer skills
- Good verbal/written commination skills with a diverse audience
- Multitasking and prioritization
- Time Management
- Teamwork
Timeline
Cannabis Consultant
NHPR Natural Herbal Pain Relief
08.2023 - Current
Hospitality Specialist
MedMen
01.2020 - 04.2023
Operations Manager
Shac LLC.
03.2015 - 01.2020
Casino Host
Gallery & Chateau Nightclub
01.2011 - 01.2015
Technology Education
Google IT Support Professional Certificate
IT Training Certification
CompTIA A+
De Anza College
High School Diploma -
Del Mar High School