Ryan Shulgin
Rolling Hills Estates,CA
Summary
I am a very social person, so I enjoy interacting with guests, giving them the most comfortable and enjoyable experience. I strive to make guests feel welcomed, and giving them a reason to choose the specific location I am working at. I have a lot of experience in front of the register. Whether it be cash handling, customer service, or making sure our lobby and work environment is a pleasant environment for the guests. I would say my greatest strength is taking accountability for my mistakes, and learning quick from them.
Overview
3
3
years of professional experience
Work History
Crew
AMC Theatres
11.2023 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, Back-bar, Greeter, and other areas.
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of the Lobby and Theaters to promote clean image.
In-Store Online Shopper
Ralph’s
Rancho Palos Verdes, CA
03.2023 - 07.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Developed expert knowledge of products, enabling accurate guidance for customer purchases.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Barista
Mochinut
Rolling Hills Estates, CA
10.2022 - 02.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
PVHS
Rancho Palos Verdes, CA06.2023
Skills
- Customer service
- Teamwork
- POS
- Cash Handling
- Cleanliness and Organization
- Improving guest experience
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Crew
AMC Theatres
11.2023 - Current
In-Store Online Shopper
Ralph’s
03.2023 - 07.2023
Barista
Mochinut
10.2022 - 02.2023
PVHS