Ryan Silva
Director Of Facilities And Operations
Canton,MI
Summary
Facilities and operations leader with extensive experience managing large public-facing facilities, building systems, capital projects, vendor relationships, and event operations. Proven success leading cross-functional teams, overseeing infrastructure improvements, and maintaining safe, efficient, and high-performing environments in fast-paced operational settings.
Overview
21
21
years of professional experience
3
3
Certifications
Work History
DIRECTOR OF FACILITIES AND OPERATIONS
Henry Ford Estate
09.2023 - Current
- Directed multi-department operational strategy for a nationally recognized historic estate and nonprofit cultural institution.
- Spearheaded operational modernization initiatives, infrastructure upgrades, and long-term facilities planning during a major restoration period.
- Direct daily facilities and operations management for a historic multi-building estate and public venue, overseeing maintenance, guest services, security operations, custodial services, and event logistics.
- Manage capital improvement and infrastructure projects, including security system upgrades, HVAC installations, lift station planning, and operational modernization initiatives.
- Supervise event operations, including setup, teardown, logistics coordination, vendor management, and operational readiness for corporate, nonprofit, and executive-level events.
- Develop and manage operational and facilities budgets while implementing cost-control measures and operational efficiencies.
- Direct emergency preparedness, workplace safety initiatives, OSHA compliance, and site security procedures.
- Lead cross-functional collaboration with executive leadership, operations teams, preservation staff, contractors, and external partners.
- Manage building access systems, fire alarm systems, burglar alarms, and security monitoring platforms.
- Supported high-profile events, board meetings, and public programming, hosting thousands of annual visitors and guests.
- Monitor and maintain facility operating standards to ensure a safe, secure, and professional environment for staff, guests, and visitors.
- Oversaw construction projects from inception to completion, ensuring timely delivery of high-quality facilities upgrades.
OPERATIONS MANAGER
United Image Group
02.2022 - 06.2023
- Manages production scheduling, training, and inventory control of a full-service graphic company that specializes in building brand identity from design to installation.
- Manages day-to-day production and installation for internal and external installation teams.
- Implements policies and standard operating procedures and manages quality, customer service, and logistics.
- Delivers positive customer experiences by implementing effective quality assurance practices.
- Collaborates with staff to maximize customer satisfaction and streamline procedures.
- Addresses customer concerns with suitable solutions.
- Produces SOPs to document workplace procedures and optimize productivity through standardization.
- Build strong operational teams to meet process and production needs.
- Direct day-to-day operations by spearheading the implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Develop initiatives for process improvement and review and assess ongoing operations.
BUILDING AND FACILITY OPERATIONS MANAGER
University Of Michigan Athletic Department
07.2012 - 02.2022
- Coordinate schedules and day to day activities of crew to satisfy project needs for Canham Natatorium, Indoor Training Complex, Donald Shepard, and Steven M Ross Athletic Parking Lots.
- Coordinate training programs for all full-time and part-time staff.
- Coordinated facility operations and event logistics for NCAA competitions, championship events, rentals, and large-scale athletic programming.
- Supervised construction projects and coordination between departments and external contractors.
- Handle all employees' recruiting, onboarding, and payroll.
- Administered budgets of more than $1.2 million for building operations and avoided overcharges by implementing successful workflow processes.
- Maintained high standards of safety, productivity, and quality for every job.
- Developed and implemented long term/short term strategic planning goals for buildings and properties.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
ASSOCIATE BUILDING AND FACILITY MANAGER
University Of Michigan Athletic Department
09.2011 - 07.2012
- Manage day-to-day operations of the Indoor Track/Ferry Field and the Wilpon Complex.
- Handled scheduling all full-time and part-time staff.
- Responsible for event set-up and breakdown at facilities listed above.
- Monitored facility operating budget.
GROUNDS CREW MEMBER
Detroit Tigers
07.2005 - 09.2011
- Directed field operations during all Fantasy Camps held at Comerica Park.
- Aided with the operations of major concerts and non-baseball related events.
- Responsible for training all new employees on ground maintenance equipment.
- Interact with field maintenance equipment representatives.
- Maintain professional playing field and surrounding areas assuring Major League Baseball standards are met.
Education
Bachelor of Arts - Sports Management
Siena Heights University
Adrian, MI09-2011
Skills
- Building Systems Operations
- Preventative maintenance
- Asset management
- Schedule coordination
- Project management
- Staff management
- Recruiting & hiring
- Budget oversight
- Inventory Control
- Problem anticipation and resolution
- Logistics oversight
- Excellent written, verbal, and presentation skills
- Team building
- Project Management
- Microsoft Office Suite
Certification
Certified Pool Operator
Timeline
DIRECTOR OF FACILITIES AND OPERATIONS
Henry Ford Estate
09.2023 - Current
OPERATIONS MANAGER
United Image Group
02.2022 - 06.2023
BUILDING AND FACILITY OPERATIONS MANAGER
University Of Michigan Athletic Department
07.2012 - 02.2022
ASSOCIATE BUILDING AND FACILITY MANAGER
University Of Michigan Athletic Department
09.2011 - 07.2012
GROUNDS CREW MEMBER
Detroit Tigers
07.2005 - 09.2011
Bachelor of Arts - Sports Management
Siena Heights University