At Tools & Accessories, Inc., I spearheaded a sales team to remarkable success, boosting sales revenue through innovative strategies and fostering client relationships. My expertise in sales operations and exceptional customer service, coupled with a knack for market analysis and contract negotiations, significantly enhanced efficiency and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Sales & Service Manager
Tools & Accessories, Inc.
06.2012 - 09.2023
Developed a high-performing sales team through effective coaching, mentoring, and performance management.
Increased sales revenue by implementing innovative strategies and fostering strong relationships with clients.
Streamlined internal processes for increased efficiency, improving overall team performance and productivity.
Enhanced customer satisfaction rates by delivering exceptional service and promptly addressing concerns.
Negotiate contracts with perspective customers and vendors to secure favorable pricing
Analyze market trends and competitor activities to identify potential company risks