RYAN S. RANDOLPH
Palatine,IL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
Work History
Senior Program Specialist
Streamwood Behavioral Hospital
Streamwood, IL
09.2008 - Current
- Shift Leader and Supervisor for adolescent girls unit, responsible for providing oversight to program operations including the provision of a safe and therapeutic milieu, crisis intervention, and activities to support daily living.
- Manage staff, provide consultative client support, and thoroughly assess training needs as well as the development of future learning goals.
- Utilized developmental supervisory model to provide structure for intervention planning based on clinician recommendations and expertise; assessed and supported quality clinical care delivery in all aspects of behavioral health programming.
- Conducted and documented patient chart reviews to ensure compliance and address staff improvement needs and/or performance concerns; ensured well-coordinated scheduling of assessments to enable treatment on demand as needed.
- Facilitated staff trainings and ensured application of best practices for crisis interventions such as Motivational Interviewing, Trauma-Informed Care and adherence of applicable federal and state clinical guidelines.
- Networked and established relationships with various outside agencies to increase community resources and referrals for onsite/offsite programs.
- UHS Award recipient
- Promoted Feb 2013
Program Specialist
Streamwood Behavioral Hospital
Streamwood, IL
09.2008 - 03.2013
- Accountable for building and sustaining therapeutically effective relationships with assigned patients, incorporating developmental and age-related factors.
- Fostered a safe, comfortable and inclusive environment for patients and assisted with physical management procedures.
- Provide coordination and direction over intake process.
- Observed, recorded and reported significant signs, actions and symptoms exhibited by the patients to medical staff; documented appropriate details in the medical record.
- Implemented specialized individual treatment plans for clients as prescribed; participated in treatment planning with the attending psychiatrist and treatment team.
- Provided, as directed, for the physical needs of patients and assisted designated patients with his/her activities of daily living.
- Demonstrated understanding of professional ethics and respect for privileged communication.
- Facilitated cross-functional team collaborations, fostering an environment of continuous improvement and innovation.
Education
Bachelor of Arts - Sociology
Western Illinois University
Macomb, IL05.2008
Skills
- Problem-solving
- Multitasking
- Effective communication
- Relationship building
- Team leadership
- Interpersonal skills
- Adaptability
Timeline
Senior Program Specialist
Streamwood Behavioral Hospital
09.2008 - Current
Program Specialist
Streamwood Behavioral Hospital
09.2008 - 03.2013
Bachelor of Arts - Sociology
Western Illinois University