Ryan Stapleton
Riverton,NJ
Summary
Union professional skilled in advocating for workers' rights and fostering positive labor relations. Strong focus on collaboration, ensuring fair practices, and achieving results. Adept at conflict resolution and adapting to changing needs. Reliable and effective in building consensus and driving impactful outcomes.
Overview
6
6
years of professional experience
Work History
Business Representative
SAG-AFTRA
10.2022 - Current
- Field inquiries and disseminate accurate rulings and interpretations regarding the theatrical and television agreements, commercials and corporate/educational agreements, and related contracts.
- Investigate, research, conciliate and resolve claims initiated by performers or their representatives.
- Handle signatory procedures and monitor production paperwork which may include payroll and post-production documentation.
- Perform a significant role in organizing, outreach and educational events and assist with Local and National communication initiatives.
Business Representative - Field Services
SAG-AFTRA
02.2020 - 09.2022
- Monitor and enforce all SAG-AFTRA contracts on sets including Theatrical, Television, New Media, and Commercials.
- Liason with productions to ensure challenging scenes are shot safely and in accordance with SAG-AFTRA contracts.
- Provide outreach to SAG-AFTRA members on production sets.
- Received Spot Award which recognizes "when an employee's action or accomplishment is beyond the scope of their regular day-to-day activities and assignments."
Patron Service Representative
Ticket Philadelphia
12.2019 - 01.2020
- Responsible for accurately processing single ticket orders, subscription ticket orders, processing single ticket exchanges, and subscription ticket donations by telephone.
- Actively upselling additional offers such as dining and parking.
- Create customer service issue records for all patron compliments, complaints, or out of the ordinary situations or comments.
Education
Bachelor of Science - Entertainment & Arts Management
Drexel University
Philadelphia, PA06.2016
High School Diploma - undefined
Chestnut Hill Academy
Philadelphia, PA06.2010
Skills
- Proficient in Google Workspace
- Experienced with Microsoft Office applications
Timeline
Business Representative
SAG-AFTRA
10.2022 - Current
Business Representative - Field Services
SAG-AFTRA
02.2020 - 09.2022
Patron Service Representative
Ticket Philadelphia
12.2019 - 01.2020
High School Diploma - undefined
Chestnut Hill Academy
Bachelor of Science - Entertainment & Arts Management
Drexel University
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