A Logistics and Media Professional with extensive Social Media Platform presence and Customer Service/Account Management Experience.
Overview
5
5
years of professional experience
Work History
Social Media and Logistics Intern
ST International Supply Inc.
07.2024 - 10.2024
Managed fulfillment of customer orders through multiple channels, including phone calls, Shopify, Amazon, and eBay, ensuring timely and accurate processing
Generated detailed invoices for all orders, maintaining organized financial records
Curated engaging content and promotions for social media platforms like Facebook, Instagram, Twitter, and LinkedIn, enhancing brand visibility and customer engagement
Prepared pallets for efficient pickup in the warehouse, streamlining logistics operations
Conducted occasional deliveries to customers, ensuring a high level of service and satisfaction
Cultivated and maintained strong, trustworthy relationships with customers, fostering loyalty and repeat business
Clerk
Piscataway Liquors
06.2022 - 06.2024
Maintained a consistent relationship with customers
Operated the register and handled returns proficiently
Stocked products efficiently
Managed opening and closing procedures for the store
Possessed knowledge of wine and liquor
Conducted yearly inventory checks
Content Writer
Stadium Rant
09.2023 - 04.2024
Wrote engaging news stories about basketball and wrestling
Met strict deadlines for timely content publication
Shared daily updates on social media platforms, including Reddit and Twitter
Stayed informed on the latest developments in basketball and wrestling
Collaborated with team members to brainstorm story ideas
Engaged with the audience through social media interactions
Receiver
Ferguson
07.2019 - 05.2021
Efficiently pick orders in a neat and timely manner
Assemble large pallets for shipping preparation
Create and apply labels for all outgoing shipments
Customer Support Officer at Runjiang International Supply Chain Management Co.Customer Support Officer at Runjiang International Supply Chain Management Co.
Customer Support Representative (Remote – Contract) at NY Access Call CenterCustomer Support Representative (Remote – Contract) at NY Access Call Center