RYAN STEVENS
RUTHERFORDTON
Summary
Professional wire technician with solid experience in installation, maintenance, and troubleshooting of complex wiring systems. Demonstrates strong teamwork and adaptability, ensuring reliable performance in dynamic environments. Expertise in using technical tools and interpreting schematics, alongside proactive approach to safety and efficiency. Known for delivering consistent, high-quality results and driving operational success.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Wire Technician
AT&T
03.2014 - Current
- Maintained up-to-date knowledge of industry advancements, incorporating new techniques into daily tasks when applicable.
- Reduced service downtime by promptly addressing and resolving wire connectivity problems.
- Collaborated with fellow technicians to complete complex wiring projects within tight deadlines.
- Exceeded team productivity goals through diligent work ethic and strong attention to detail during installation procedures.
Manager
Lowes Foods
06.2012 - 01.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Representative
Parks Chevrolet
01.2008 - 05.2010
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Sales Representative
Michael Holley Chevrolet
05.2006 - 01.2008
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Production and Inventory Coordinator
Fleetwing Corporation
06.2002 - 10.2005
- Supported continuous improvement initiatives by participating in Lean Manufacturing projects and process improvements.
- Enhanced production efficiency by identifying bottlenecks, analyzing root causes, and recommending solutions.
Grocery Stock Clerk
Publix
08.2000 - 05.2002
- Maintained safety standards in aisles, promptly addressing spills or hazards to prevent accidents or injuries.
- Prioritized tasks during high-traffic hours, ensuring shelves remained stocked and well-organized despite increased customer volume.
- Optimized end cap displays to highlight seasonal items or special promotions, driving increased sales for key products.
- Maintained product knowledge to better assist customers with dietary restrictions, preferences, or inquiries about specific items.
Education
High School Diploma -
Lakeland High School
Lakeland Fl01-2005
Skills
- Power tool operation
- Hand tool proficiency
- Wire splicing
- Network configuration
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Certification
- Given the specificity of the occupation and the direct relevance of certifications to technical competencies required in telecommunications equipment installation and repair, this list focuses on industry-specific credentials highly sought after by employers within this field.
Timeline
Wire Technician
AT&T
03.2014 - Current
Manager
Lowes Foods
06.2012 - 01.2014
Sales Representative
Parks Chevrolet
01.2008 - 05.2010
Sales Representative
Michael Holley Chevrolet
05.2006 - 01.2008
Production and Inventory Coordinator
Fleetwing Corporation
06.2002 - 10.2005
Grocery Stock Clerk
Publix
08.2000 - 05.2002
High School Diploma -
Lakeland High School
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