Ryan Stockinger
Hempstead,TX
Summary
At Alpha Tech Inc., I spearheaded field operations, enhancing efficiency and team productivity through strategic process adjustments and effective crew management. My leadership resulted in significant improvements in customer satisfaction and operational adaptability, leveraging skills in project coordination and inventory management to exceed performance objectives.
Overview
6
6
years of professional experience
Work History
Field Manager
Alpha Tech Inc.
02.2022 - Current
- Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
- Performed quality control inspections on phases of field operations.
- Ensured consistent quality control by implementing and enforcing safety protocols across all field operations.
- Enhanced team productivity by implementing efficient scheduling and resource allocation strategies.
- Facilitated field operations through supervision and direction of field personnel.
- Collaborated with multiple departments to meet operational deadlines.
- Proactively identified areas for improvement within the field management realm, resulting in continuous growth and adaptability to evolving industry demands.
- Improved customer satisfaction by effectively addressing concerns and providing prompt resolutions.
- Enhanced overall company reputation through exceptional client communication during all stages of the project lifecycle—promoting transparency in processes—and ensuring expectations were met or surpassed consistently.
- Consistently exceeded performance objectives by leveraging extensive industry experience and effective leadership skills in managing teams.
Field Supervisor
Alpha Tech Inc.
02.2021 - 02.2022
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
- Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
- Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
- Enhanced team productivity with thorough training sessions on safety protocols and daily task management.
- Contributed to business growth by identifying new opportunities for expansion in the local market.
Field Service Technician
Alpha Tech Inc.
01.2019 - 02.2021
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Followed safety procedures to avoid injuries in field.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
Education
High School Diploma -
Klein Oak HS
Spring, TX05-2019
Skills
- Project coordination
- Field operations
- Crew management
- Inventory management
Affiliations
- FFA
Timeline
Field Manager
Alpha Tech Inc.
02.2022 - Current
Field Supervisor
Alpha Tech Inc.
02.2021 - 02.2022
Field Service Technician
Alpha Tech Inc.
01.2019 - 02.2021
High School Diploma -
Klein Oak HS
Similar Profiles
GANESHA M RGANESHA M R
Human Resources Intern at Alpha Tech AcademyHuman Resources Intern at Alpha Tech Academy
V Mounika Devi ChemikelaV Mounika Devi Chemikela
Web Developer at Alpha Tech WorksWeb Developer at Alpha Tech Works
Matthew Probst-MichelsMatthew Probst-Michels
Aircraft Line Maintenance Technician at Alpha Tech AviationAircraft Line Maintenance Technician at Alpha Tech Aviation