Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Ryan Sunderland

Boulder,US

Summary

Motivated and personable professional with a strong background in customer service, front desk operations, and event support. Known for excellent communication, adaptability, and a team-oriented mindset. Proven ability to thrive in fast-paced environments while managing multiple responsibilities with professionalism and attention to detail. Brings an energetic, extroverted personality that helps foster positive guest experiences and smooth team collaboration. Eager to contribute strong organizational and problem-solving skills to a dynamic team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Boulder Country Club
Boulder, CO
05.2024 - Current
  • Delivered exceptional customer service by greeting members and handling inquiries in person, by phone, and email
  • Managed front desk operations including guest check-in/out, appointment scheduling, and call routing
  • Resolved member concerns with professionalism, ensuring a positive experience
  • Coordinated personal training sessions and maintained accurate calendars
  • Supported gym staff in creating a welcoming and organized environment
  • Assisted with daily opening/closing duties and maintained cleanliness of facilities

Accounting Intern

Mark Sunderland
Boulder, CO
05.2024 - 08.2024
  • Earned QuickBooks Online Certification, demonstrating proficiency in cloud-based accounting tools.
  • Designed and implemented custom Excel worksheets to track internal projects and improve team productivity.
  • Developed fillable client forms to streamline onboarding and document collection processes.
  • Assisted in designing an internal CRM system to enhance client tracking, communication, and engagement management.

Front Desk Receptionist

Colorado Athletic Club
Boulder, CO
08.2023 - 12.2023
  • Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously
  • Provided a high level of customer service to all clients
  • Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
  • Processed payments received from customers via cash or credit card transactions accurately and efficiently
  • Scheduled appointments for clients using office calendar system and provided updates on changes or cancellations when needed

Caterer

Savory Cuisines
Boulder, CO
05.2023 - 08.2023
  • Assisted with event setup and breakdown, including arranging furniture, décor, and supplies
  • Ensured high-quality food presentation and maintained cleanliness in accordance with health codes
  • Delivered prompt, friendly service while responding to guest needs during events
  • Adapted efficiently in fast-paced environments, multitasking and problem-solving on the fly
  • Collaborated with kitchen staff to prepare and serve large volumes of food
  • Managed inventory, restocked supplies, and supported end-of-event clean-up and storage

Warehouse Worker

Excel Sports
Boulder, CO
05.2022 - 08.2022
  • Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping
  • Packed orders in accordance with customer specifications
  • Sorted and placed materials or items on racks and shelves according to organizational standards
  • Assisted other departments when needed to complete tasks in a timely fashion
  • Organized warehouse space by rearranging items, storing materials, and marking locations
  • Maintained facility equipment and materials in neat, clean, and orderly fashion

Education

BACHELOR OF ARTS (B.A.) - COMMUNICATION

University of Colorado Boulder
Boulder, CO, US
05.2026

Skills

  • Teamwork
  • Problem solving
  • Leadership
  • Time management
  • Customer service
  • Adaptability
  • Communication
  • Organization
  • Phone etiquette
  • Task delegation
  • Conflict management
  • Multitasking
  • Event Coordination
  • Interpersonal Skills

Certification

  • CPR/AED Certified – American Red Cross, Expires [10, 2026]

Accomplishments

  • First Team All-Conference Selection, Shortstop – [Boulder High School], Varsity Baseball, [2022]
    Recognized for outstanding performance, leadership, and defensive excellence during the season.

Timeline

Front Desk Receptionist

Boulder Country Club
05.2024 - Current

Accounting Intern

Mark Sunderland
05.2024 - 08.2024

Front Desk Receptionist

Colorado Athletic Club
08.2023 - 12.2023

Caterer

Savory Cuisines
05.2023 - 08.2023

Warehouse Worker

Excel Sports
05.2022 - 08.2022

BACHELOR OF ARTS (B.A.) - COMMUNICATION

University of Colorado Boulder

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