Carlos Chavez Solis
Boulder,CO
Summary
Detail-oriented professional with experience in customer service and facility management. Known for problem-solving abilities and effective communication, contributing to improved client interactions and streamlined operations.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Longmont Storage
Longmont, CO
10.2023 - 10.2024
- Greeted and assisted customers, ensuring a welcoming and efficient front desk experience.
- Managed phone inquiries, providing accurate information about storage options and policies.
- Processed customer transactions using point-of-sale (POS) systems with attention to detail.
- Coordinated facility tours for potential clients, highlighting features and benefits of storage units.
Cleaner
Sweet Pea Cleaning
Longmont, CO
08.2020 - 04.2024
- Supervised daily cleaning operations, ensuring adherence to safety and quality standards.
- Trained new staff on cleaning procedures and equipment usage, fostering team efficiency.
- Developed and implemented improved cleaning protocols, enhancing overall service delivery.
- Conducted regular inspections of facilities, identifying areas for improvement and maintenance needs.
Crew Member
Wingstop
Longmont, CO
04.2022 - 08.2023
- Provided exceptional customer service in high-volume environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining food safety and quality standards during peak hours.
- Collaborated with team members to streamline order preparation processes, enhancing workflow and speed of service.
- Trained new employees on menu items, operational procedures, and customer engagement techniques.
- Implemented cleanliness protocols within the dining area and kitchen to uphold health regulations consistently.
Education
High School Diploma - Mechanical Engineering
University of Colorado At Boulder
Boulder, CO05-2028
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Problem-solving skills
Extracurricular activities
Member of Society For Hispanic Engineers
Timeline
Front Desk Receptionist
Longmont Storage
10.2023 - 10.2024
Crew Member
Wingstop
04.2022 - 08.2023
Cleaner
Sweet Pea Cleaning
08.2020 - 04.2024
High School Diploma - Mechanical Engineering
University of Colorado At Boulder