RYAN TAYLOR
Brooklyn,NY
Summary
As a recent Baruch College graduate with a degree in Computer Information Systems and with my experience working in retail, I bring a unique blend of technical and interpersonal skills to the table. I'm skilled in building strong relationships with clients to deliver exceptional service and resolve any issues or complaints. I'm seeking a challenging role in a dynamic company where I can utilize my strong communication and problem-solving skills to exceed customer expectations.
Overview
2
2
years of professional experience
Work History
Target Security Specialist
Target
06.2024 - Current
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored CCTV systems to ensure safety and security of premises.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
Substitute Teacher
New York City Department of Education
09.2023 - 06.2024
- Demonstrates familiarity with multiple subject areas and displays an inclination for developing competency across the curriculum.
- Maintain discipline in the classroom and foster a safe, productive learning environment in accordance with school policies
- Facilitates problem-solving
Customer Service Lead
Burlington
09.2022 - 05.2024
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity
- Interact with consumers to establish a positive shopping environment, proactively resolving issues in a professional and efficient manner
- Drives improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism
Education
Bachelor of Business Administration - Computer And Information Systems
Baruch College
12-2022
Skills
- Customer Relationship Management
- Microsoft Office Suite
- UI/UX Design
- JavaScript
- Python
- HTML
Timeline
Target Security Specialist
Target
06.2024 - Current
Substitute Teacher
New York City Department of Education
09.2023 - 06.2024
Customer Service Lead
Burlington
09.2022 - 05.2024
Bachelor of Business Administration - Computer And Information Systems
Baruch College
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