Ryan Tillery
Columbus,GA
Summary
Financial industry professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
18
18
years of professional experience
Work History
Bank Card Operations Manager
Synovus Financial
02.2023 - Current
- Manage day-to-day bankcard operations and team to ensure efficient bankcard customer service.
- Skilled in Reg E, Reg Z, provisional credit for debit card disputes, fraud investigations, reconciliations, ATM disputes, commercial and personal credit card maintenance.
- Order all replacement debit cards for customers and provide maintenance such as temporary credit limit increases, travel notifications, and blocking cards due to fraud takeover.
- Work with compliance team, customer service, IT, and audit for risk and regulatory compliance.
Financial Risk and Regulatory Compliance Manager
AFLAC
08.2023 - 11.2024
- Responsible for developing, implementing, and managing an organization’s financial compliance programs.
- Ensure team and the company adheres to all relevant state and federal financial laws, regulations, and standards.
- Proactively identify compliance issues and obtain workable resolution. Make a broad range of decisions yet communicate and escalate issues as appropriate to senior leadership.
Community Credit Risk Manager II
Synovus Financial
02.2023 - 08.2023
- Manage and monitor a portfolio of client credit exposures over $2.5MM across all industries.
- Underwrite credit requests including new requests, renewals, modifications.
- Approve new money requests, recommend credit structures.
Supervisor, Foreclosures, Asset Disposition Team
Synovus Financial
11.2018 - 02.2023
- Supervised and managed the foreclosure process for the entire footprint for Synovus.
- Coordinate with attorneys, appraisers, loan officers to oversee and complete the foreclosure sales.
- Oversee and complete quarterly bank note sales of substandard credits - order all original loan documents (mortgages, guaranty's, notes, appraisals, rights of recovery, HELOC’s from the Synovus loan vault).
- Oversee the booking of OREO properties -paying property insurance, utilities, property taxes, property maintenance.
Credit Analyst III, Managed Assets Division
Synovus Financial
05.2016 - 11.2018
- Perform accurate spreading of complex financial statements for commercial relationships > $10MM.
- Work with specific lenders on portfolio management/credit risk while proactively searching for opportunities to reduce bank exposure to sub-standard credits, within the Managed Assets Division portfolio.
- Create detailed credit memos during loan renewals, which include industry analysis, leverage ratios, EBIDA calculations, and risk rating assessments.
Assistant Vice President, Risk Analyst-Correspondent Banking
EverBank
03.2015 - 05.2016
- Manage over 300 correspondent banking companies, with capital ranges between $5MM-$2B. Clients based in all 50 states.
- Underwrite complex financial statements for 300 correspondent banking companies.
- Review correspondent performance monitoring reports, metrics/standards such as loan production, pull-through, delinquencies, and early-payoffs. Escalate unacceptable performance for remediation and additional analysis.
Assistant Vice President, Commercial Banker
Keystone Bank
08.2013 - 03.2015
- Commercial banker and relationship manager for businesses with capital ranges up to $10MM.
- Lender for commercial, small business, retail, and construction loans.
- Prepare property evaluations, appraisals, checklist, and authorize construction draws.
Assistant Vice President, Business Banker
BB&T
05.2012 - 08.2013
- Relationship manager for business clients with capital ranges between $1MM-$5MM.
- Originate all new loan documents to include customers in-office signing.
- Cross-sell various bank products to business clients including treasury, merchant services, and investments.
Marine Corps Officer- Captain
Marine Corps Air Station Cherry Point
05.2008 - 05.2012
- Managed platoon of 42 enlisted Marines.
- Assisted in the planning of large-scale government exercises and programs including budgeting, estimating/cost analysis, logistics, and management.
Education
MBA -
Norwich University
01-2015
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Marine Corps Officer Candidate School
01-2008
Bachelor of Science - undefined
Auburn University
01-2006
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
Timeline
Financial Risk and Regulatory Compliance Manager
AFLAC
08.2023 - 11.2024
Bank Card Operations Manager
Synovus Financial
02.2023 - Current
Community Credit Risk Manager II
Synovus Financial
02.2023 - 08.2023
Supervisor, Foreclosures, Asset Disposition Team
Synovus Financial
11.2018 - 02.2023
Credit Analyst III, Managed Assets Division
Synovus Financial
05.2016 - 11.2018
Assistant Vice President, Risk Analyst-Correspondent Banking
EverBank
03.2015 - 05.2016
Assistant Vice President, Commercial Banker
Keystone Bank
08.2013 - 03.2015
Assistant Vice President, Business Banker
BB&T
05.2012 - 08.2013
Marine Corps Officer- Captain
Marine Corps Air Station Cherry Point
05.2008 - 05.2012
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Marine Corps Officer Candidate School
Bachelor of Science - undefined
Auburn University
MBA -
Norwich University