Ryan Tillich
Jamestown ,IN
Summary
Interactive Sports Broadcaster committed to putting actions on field and stories from inside locker room into words viewers and listeners enjoy. Polished in researching game stats, analyzing sports news stories and offering game predictions. Enthusiastic and personable individual familiar with journalism fundamentals and Football, Baseball, Basketball, Soccer and Hockey sporting rules and regulations. Certified in Sports broadcasting from the Dan Patrick School of SportsCasting .
Overview
16
16
years of professional experience
Work History
Medical Biller
Tanyr Healthcare
11.2021 - Current
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Acted as liaison between healthcare providers and insurance companies; resolved disputes quickly while maintaining positive relationships.
- Trained new team members in medical billing software, increasing efficiency within the department.
Store Manager
Dollar General
06.2017 - 08.2021
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Developed and implemented successful staff incentive programs to motivate employees.
- Reported issues to higher management with great detail.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted with hiring, training and mentoring new staff members.
Picker
Amazon
02.2017 - 06.2018
- Completed inventory accounts to keep records current and promote accurate ordering.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Recorded daily activities for inventory control.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Kept accurate records of picked items to assist in inventory control and tracking.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Team Leader
Sports Authority
09.2009 - 05.2018
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Frequently inspected production area to verify proper equipment operation.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Built strong relationships with customers through positive attitude and attentive response.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Store Manager
GNC
04.2015 - 05.2017
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Developed and implemented successful staff incentive programs to motivate employees.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reported issues to higher management with great detail.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted in recruiting, hiring and training of team members.
- Assisted with hiring, training and mentoring new staff members.
Lead Tour Guide
Jelly Belly Candy
05.2008 - 04.2009
- Planned and organized tours by determining routes, selecting sights and landmarks to visit, and coordinating transportation and accommodations.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Assisted in developing marketing materials showcasing unique aspects of the tours offered, resulting in increased awareness of services among potential customers.
- Adapted quickly to unforeseen changes in weather or venue availability, creating alternative plans as necessary without compromising guest satisfaction.
- Developed engaging and informative scripts, guiding tour members through attractions.
- Implemented effective crowd control measures during peak seasons to ensure smooth transitions between stops on the tour route.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
Education
High School Diploma -
Lakes Community High School
Lake Villa, ILBachelor of Arts - Sportscasting
Full Sail University
Winter Park, FL03.2024
Skills
- Sports Reporting
- Breaking News Coverage
- Email and Phone Etiquette
- Creative Writing
- Video Editing
- Public Speaking
- Telephone Interviews
- Photography
- Statistical Analysis
- Sports knowledge
- Fact-checking
- Relationship Building
Podcasting
I am currently working on building a sports discussion podcast with my best friend. We will be discussing all things sports that are happening in the news and even our own predictions and thoughts on certain situations
Timeline
Medical Biller
Tanyr Healthcare
11.2021 - Current
Store Manager
Dollar General
06.2017 - 08.2021
Picker
Amazon
02.2017 - 06.2018
Store Manager
GNC
04.2015 - 05.2017
Team Leader
Sports Authority
09.2009 - 05.2018
Lead Tour Guide
Jelly Belly Candy
05.2008 - 04.2009
High School Diploma -
Lakes Community High School
Bachelor of Arts - Sportscasting
Full Sail University
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