Summary
Overview
Work History
Skills
Certification
Bartender License
Timeline
Generic

Ryan Tucker

Austin,TX

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

1
1
Certification

Work History

Bartender

P.F. Chang's Bistro
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Sales Representative

Legal Match
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Won new business by articulating full value of company's capabilities to prospects.
  • Developed advanced understanding of products and services to react to customer objections, competitive questions, and other FAQs.
  • Developed successful strategies for identifying and converting prospective clients to long-term customers.

Various Server/Bartender Positions

Multiple
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Skills

  • Glassware Polishing
  • Health Code Compliance
  • Elegant Food Plating
  • Cash Register Operation
  • Guest Satisfaction
  • Classic Cocktails
  • Reconciling Cash Drawers
  • Liquor, Beer and Wine Knowledge

Certification

  • Licensed Bartender

Bartender License

active license in Texas

Timeline

Bartender

P.F. Chang's Bistro

Sales Representative

Legal Match

Various Server/Bartender Positions

Multiple
  • Licensed Bartender

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Ryan Tucker